us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Moaz Zubair
The product was advertised as 2XL

The product was advertised as 2XL, but what I received fits like a Medium. The sizing is completely inaccurate and very misleading.

1
Date of experience: Aug 05, 2025
Evan
I ordered first time wrong item came

I ordered first time wrong item came, couldn’t get a refund. Second time re-ordering the slides that I wanted said failed to deliver.

1
Date of experience: Aug 05, 2025
Jennifer Diaz
They sent me out Flamingo appliances…

They sent me out Flamingo appliances and they did a fabulous job. Had everything fixed and minutes and ordered needed parts. Loved the tech.

5
Date of experience: Aug 04, 2025
Kizzymcgowan Kimmey
Washer Fixed in no time

Washer Fixed in no time

5
Date of experience: Aug 04, 2025
NASEER
I write negative review becaus this…

I write negative review becaus this warranty is a complete scam. i have home cover (plumbibg+boiler+heating and electric ect ) with them and i called three times, but their scam partners (Seddgwick) refuse three claim and said that is not covered. Report to domestic & general and they dont listen.. They took money by Direct Debit and no service at all...Totally Scam and terrible service.Don't recommmed domestic and general and sedgewick..

1
Date of experience: Aug 04, 2025
Holland Sands
Great job

Great job, very happy with service and the repairman was great .

5
Date of experience: Aug 04, 2025
Lola
My experience with D&G is always fine...

My experience with D&G is always fine, but it's their choice in contractors that baffles me. So far Paul's Appliances & Big Kountry have been to my house for repairs with my fridge, washer & dryer. Paul's Appliances ripped up some of my flooring removing & replacing my refrigerator. Neither company has been able to fix the issue with my washer, so I guess I'll just have to wait until it dies. Yesterday a tech from Big Kountry came to replace a gasket in my dryer door. He asked the we not use it for at least two hours after he was done. Today, I open my dryer door to find a bunch of brown residue from the adhesive/glue he used. The tech knew he had to clean up after himself because he had asked me for a paper towel before he started. It now looks like there's feces smeared on my dryer door.

3
Date of experience: Aug 04, 2025
Shannon Burke
Tech was on time and very polite

Tech was on time and very polite. He explained everything to me.

5
Date of experience: Aug 04, 2025
Kieona
I love this app it's amazing.... because when your low on cash and you don't have enough money zip i

I love the fact that this app is here to help me with Bill's,and grocery and other personal things you might need

3
Date of experience: Aug 04, 2025
Quick Response

The understanding and quick response to my questions was comforting.

5
Date of experience: Aug 04, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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