us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

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JD Scintillating Solutions L,
Canceled my account without any warning…

Update:I STILL never received an email notifying me, let alone explaining why, my account was closed.If i was doing something against policy or incorrect I would love to have known about it so I could correct it. But the lack of communication by square support is absolutely ridiculous. Just canceled my account with zero notification or explanation of why or the opportunity to correct. Also couple of different emails that said I would be hearing from somebody within square one to two business days and it's been almost 2 weeks!I went to Square Community to ask for help, and Square has blocked me from there, too! They won't let me post on the boards to ask for help.Totally non-existent customer service... Canceled my account without any warning or reason. Said they sent an email, but did not, except saying my checking account is closed, but no reason why. (But they kept my money that's in the savings account that they collect high interest on while giving us 1% btw)Called customer service who said they couldn't disclose anything, transfer me to anyone to talk to, and I would have to wait for an email describing thier decision after being on the phone for a hour! Like i had received an email in the first place.... lots of them, for marketing trying to sell me more product! But no email explanation as they say they sent. Let's see what the AI response is going to be to my review here.....

1
Date of experience: Jun 15, 2025
JEFFREY GOUCHER
I have been a customer for over ten…

I have been a customer for over ten years with ESET protecting our phone, desktop and laptops. Feel safe with the protection we recieve.

5
Date of experience: Jun 15, 2025
Leonard Guckenheimer
Easy to use but hard to read.

Overall, ESET is fairly easy to use. My complaint is how the log in accounts are displayed in the Windows pc ESET app. The window is small so the display is cramped, text is small and hard to read. The account is displayed in 2 lines but in a counter-intuitive order. The bottom line is the account name or title. The top name is the website for the account. The display is awkward. I've been using McAfee Truekey. Truekey display information in the whole screen. The account information can be displayed in tiles or in rows, and is easy to read. I'm having difficulty loading ESET on my android phone. Also ESET doesn't work in Chrome Book

3
Date of experience: Jun 15, 2025
DAVID EISENBERG
It seems to work as advertised

It seems to work as advertised. No known hacks, etc. I have it on several computers/plans. Would be nice if the billing included more information on coverage such as cell phone numbers, number of computers,etc.

5
Date of experience: Jun 15, 2025
Phillip M.
Great working products

The anti virus is very thorough. I haven't had any issues since I've had your product.

5
Date of experience: Jun 15, 2025
James
No Popup Messages…

I don't get pop up messages all of the time.

5
Date of experience: Jun 15, 2025
Been with them for a while with now…

Been with them for a while with now issues would recommend this product

5
Date of experience: Jun 15, 2025
Pastor John Eaton
Why I have stayed for over 10 years

I have been trusting ESet since I was introduced to it in 2014. It has keep my MacBook laptop clean and without worry. I have connected hard drives that I knew had viruses it cleaned everything I have thrown at it.

5
Date of experience: Jun 15, 2025
PattO
Appreciate the protection

Basically, I like knowing that I'm protected from unwanted intrusion into my computer. That includes checking for viruses, unreliable websites and other threats. Other than that, I know that ESET is always in the background, and I don't have to worry about it.

5
Date of experience: Jun 15, 2025
Mike D.
Safe snd Secure

Don’t know for sure but it seems like the tools Eset provides have kept our system stable and safe. Restart and reboot is often slow and may be caused by this program because it is the last thing that appears in the Startup tray? Thanks.

4
Date of experience: Jun 15, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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