us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Rolando  Palma
My order never arrived

My order never arrived

1
Date of experience: Oct 20, 2025
Teresa Thomas
The repairman did a great job

The repairman did a great job. He was very knowledgeable, very nice and explained everything and went right to work.

5
Date of experience: Oct 20, 2025
Mae McCloud
Everything was great

Everything was great, no problem whatsoever, problem solved at the time of the appointment

5
Date of experience: Oct 20, 2025
Micheal Williams
Great job

I had a great experience with my…refrigerator repairI had a wonderful experience with my Kitchenaid dishwasher repair. The technician was prompt, friendly and very knowledgeable. I really appreciated that when the repair appointment was finished he shared tips and tricks about my appliance based on his expertise and experience

5
Date of experience: Oct 20, 2025
Elise Bertucci
Excited for new boots

I enjoyed chatting with the representative and finding the recommended boots, I just bought a new pair for work. I'm excited to try a new brand! Hoping these stand up to the expectations I've set!

3
Date of experience: Oct 20, 2025
Irene
Helpful

It’s very useful and helps in a time when you really need it.

5
Date of experience: Oct 20, 2025
Sirena Ragland
I still haven't goty 105 dollar food…

I still haven't goty 105 dollar food gift card but they took the money

1
Date of experience: Oct 20, 2025
Davis Dominic
Refund wait time is a little extensive

It was more so GameStop then Zip. I ordered a PlayStation 5 through them only for them to cancel it a few minutes after due to them not having any in stock now I’m currently awaiting a refund.

1
Date of experience: Oct 20, 2025
Joan
Zip is great

Zip is great, their approval is quick and their terms are doable, saved me from having to come up with cash all at once. Used them twice and am very happy with the process. You have to try Zip I'll definitely use them again

5
Date of experience: Oct 20, 2025
Harrison
Easy to setup and satisfied with service

5
Date of experience: Oct 20, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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