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4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%
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Filtered Reviews

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Review Time

Gregory
Great product and support

All my correspondence and reaching out to ESET has been great. The ESET product is great. It prevents so many problems that could happen to my laptop.

5
Date of experience: Apr 09, 2025
Mark DeLettera
good experience

Easy to understand and renew my subscription.

4
Date of experience: Apr 09, 2025
Nowoman
I paid to renew my subscription but yet…

I paid to renew my subscription but yet received an email saying I had not done it after I received an email saying I had paid. Also, you changed something on my computer that prevented me from uploading a picture to Google.

3
Date of experience: Apr 09, 2025
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Gwendolyn
They fail to refund your money after…

I placed an online order at Windsor store utilizing Zip Pay and subsequently returned two unwanted items at a physical location, but I have yet to receive the anticipated refund to my original payment method. Following my inquiry, Zip customer service declined to provide a refund, instead indicating that my installment payment had been reduced, which I acknowledge, but I still await my refund.

1
Date of experience: Apr 08, 2025
Miriam T.
They fail to refund your money after…

I placed an online order at Windsor store utilizing Zip Pay and subsequently returned two unwanted items at a physical location, but I have yet to receive the anticipated refund to my original payment method. Following my inquiry, Zip customer service declined to provide a refund, instead indicating that my installment payment had been reduced, which I acknowledge, but I still await my refund.

1
Date of experience: Apr 08, 2025
Lenny W.
They fail to refund your money after…

I placed an online order at Windsor store utilizing Zip Pay and subsequently returned two unwanted items at a physical location, but I have yet to receive the anticipated refund to my original payment method. Following my inquiry, Zip customer service declined to provide a refund, instead indicating that my installment payment had been reduced, which I acknowledge, but I still await my refund.

1
Date of experience: Apr 08, 2025
Paul Stecker
We have had glitches, mostly the Wi-fi.

We have had glitches, but it is mostly the Wi-Fi. Not always user friendly for self-serve customers but most know it well.

5
Date of experience: Apr 08, 2025
Creative Holistics
i love using Square

i love using Square. i havent had any problems, everything is so convenient for me

5
Date of experience: Apr 08, 2025
Daniel Jenkins
Great protection!

We have received great protection for about 12 years. We have never had an issue with our service… ever! Thank you

5
Date of experience: Apr 08, 2025
Michael Cracchiolo
I bought the eset home security

I bought the eset home security, but it keeps telling me that I need the internet security also. Is that true?

4
Date of experience: Apr 08, 2025
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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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