us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

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SATREICE, LLC
Easy transactions

great company

5
Date of experience: Feb 17, 2025
Alex
We process on average of 30k + a month…

We process on average of 30k + a month and every payment gets put on hold and held for more than a week. If you are a business and need to process payments please steer clear of these people. They will affect your operations more then they will help

1
Date of experience: Feb 17, 2025
Kim Pacheco
I am very disappointed with Square

I am very disappointed with Square. I have used their services for three years. A client hired me for a service, which I completed. He paid me through Square, but after two months, he filed a dispute. I provided Square with signed contracts, a copy of his ID, conversations, and phone call records as evidence. However, they didn’t fight for me and allowed the client to steal from me. I lost $400—not a huge amount, but as a small business owner, every dollar matters. I expected Square to fight for their customers, but they failed me. I am now in the process of canceling their services and switching to another platform.

1
Date of experience: Feb 17, 2025
Express Peanuts Llc
It's amazing how easy it is

It's amazing how easy it is. So trust worthy of how fast money access. I only wish use it earlier. Highly recommend to try it.

5
Date of experience: Feb 16, 2025
El Golden Taco
Thank you so much for being part our…

Thank you so much for being part our small business. You have help me so much! You took away stress, headaches, and most of all money confusions.

5
Date of experience: Feb 16, 2025
Tax Fighter
They cancelled after taking my first payment

Approved my account, accepted a payment for me off an invoice, then cancelled it the next day with an email telling me the funds in the account wouldn't be available for 90 days. There is no good reason for this treatment. Square is not a real business. They are arbitrary and capricious.

1
Date of experience: Feb 16, 2025
Tim Seifrig
It is a super simple way to collect…

It is a super simple way to collect payments on the spot. I have never had an issue collecting payment in any way, be it chip, swipe, press pass or Pay with cell devices.

5
Date of experience: Feb 15, 2025
Caleb Faruki
Death by a thousand cuts

Developer. Been using their platform for 5 years. Constant issues. Poor documentation. Unhelpful customer support. Their software team loves to replace rather than FIX their software on multiple occasions. Calling customer support is pretty much useless as you get forwarded a half dozen times. They ask for your information only for the next person to ask for your information again. The dashboard is a convoluted mess. Honestly, the only reason we don't leave the platform is because I don't have the dev time currently to switch our payment provider. No one in my org is happy with Square.

1
Date of experience: Feb 14, 2025
Dung Tien
Nice I like it

5
Date of experience: Feb 14, 2025
DENISE MCCAFFREY
Impossible to place online order

1
Date of experience: Feb 14, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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