us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Gwenda Walker
Prompt

Prompt, professional service! Thank you!

5
Date of experience: Feb 14, 2025
Davis Patrick
The main reason

Square is good to have do not have to wait 24 hours or wait the whole weekend to receive your money.

4
Date of experience: Feb 13, 2025
DFWSKINRN
Good app

Easy, convenient and quick app to use for my small business. Thank you.

5
Date of experience: Feb 13, 2025
JesusBarberOficial
Thank you

Thank you, an excellent way to provide payment security and comfort for our customers.

5
Date of experience: Feb 13, 2025
Matt Gerosin
Works great for my small business

Works great for my small business, easy to use.

4
Date of experience: Feb 13, 2025
Donna Yoder
Square is easy to use

Square is easy to use and that makes it great. It is also affordable for a small business like myself which allows me to focus on great customer service and less on technical stress!

5
Date of experience: Feb 13, 2025
Botanica  Potencias
Square is the best machine ever to run…

Square is the best machine ever to run your business 100% warranty I recommend it.

5
Date of experience: Feb 13, 2025
Roneshia Anderson
I swear this is the WORST customer…

I swear this is the WORST customer service I have ever had. All I needed to do was update my telephone number so that I could verify and access my account. I spoke with reps via chat over the weekend who advised I would need to call in to update my phone number. When I called in the rep stated that another department would contact me via email after "researching' my account. I then called back on a different day after not receiving an email. I held on to the line maybe 30-45 minutes because I refused to hang up. I also spoke with another rep via chat who kept saying I Just needed to call in and verify my info over the phone. I finally was transferred to a supervisor, who was American. When I explained my issue he said, "I don't understand why they transferred you to a supervisor if that's all you need. You just need to speak with our accounting services department, they will verify some information and update your phone number." The manager transferred me to the account services department and guess what, the foreign rep hung up on me. I explained just what the supervisor said, and he hung up. I called back and received another foreigner who was reading the same script about me waiting for an email. Meanwhile this is holding me up from working. AWFUL!

1
Date of experience: Feb 12, 2025
Sandra Mack
They trying to give my company problems…

They trying to give my company problems w a back charge. When I run a square transaction a customer leaves with products. No . They can not get 45.00 back from us. We need our products back if u get money from our acct. They always scamming out here. I've used Square over 38 years. Never had an issue. They scamming. 45.00 in december

1
Date of experience: Feb 12, 2025
Eric Brown
Superdry Bomber Jacket Review

Shipping was quick, the jacket fit well. Don’t got no complaints.

5
Date of experience: Feb 12, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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