us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

AngusDraw
Easy claims procedures I was worried…

Easy claims procedures I was worried they would not pay my dogs claim for his acl surgery and if they did tonight they would take forever but nope easy painless just sent bill they reviewed and paid had them for years will never pick another company has been a breeze to deal with

5
Date of experience: Feb 12, 2025
Karin Price
claims process was clear & simple

claims process was clear & simple. many pete responded in a reasonable & timely manner. they paid in full the amount due —which was considerable. they have always been honest forthcoming and reliable.

5
Date of experience: Feb 12, 2025
Tommy
Zip sucks

Zip sucks! No, I'm not going to submit my governmental ID Card for mere purchases.

1
Date of experience: Feb 11, 2025
Swyft Driven Transportation Se
Square is in my option the best…

Square is in my option the best merchant processer, very easy to set up and issues my invoices through my PC and mobile app.

5
Date of experience: Feb 11, 2025
Food paradise grill
Square has been a great asset to my…

Square has been a great asset to my business. It calculates everything for you so you dont have to, which is a huge time saver to our very busy day. Plus the cost of fee's are very reasonable. I give it a 5 star. Great service!

5
Date of experience: Feb 11, 2025
Cleaning Services
Very convenient and always available…

Very convenient and always available rates are the best and they have help my business grow

5
Date of experience: Feb 11, 2025
Jeremy
READ THE BAD REVIEWS FIRST

READ THE BAD REVIEWS FIRST! Look at all the good reviews—they are only by invitation, which is a clear sign of manipulation. Trustpilot has been exposed multiple times for fake reviews, and Square is a prime example of this!I registered an account, accepted a payment, and got deactivated immediately—without any questions or investigation—locked for 120 days. Fine, I thought, whatever, but I need to return my client's money. But guess what? That’s impossible because Square has frozen the funds for 120 days!SQUARE, ARE YOU OUT OF YOUR MIND? WAKE UP! What are you doing?! So now, my client has to initiate a chargeback through their bank, and you will deduct a transaction fee from my account for a payment you already held?So, according to your deactivation policy, I have three options:Force my client to request a chargeback without delivering the product.Deliver the product and wait 120 days for my money.Ask my client to file a chargeback without giving them the product (basically scamming them), but still pay you a ridiculous transaction fee.YOU ARE SCAMMERS! I WILL WRITE ABOUT YOU ON ALL SMALL BUSINESS FORUMS! Deactivating my account after accepting a payment—brilliant! Why not deactivate my account before accepting a payment so that my business and finances don't suffer? I hope life treats you all the same way!

1
Date of experience: Feb 11, 2025
TopChoice Movers
Absolutely ridiculous

Absolutely ridiculous. Never using square again. Refunded an order and now I'm being hit with a 7% fees on next sale. Never again

1
Date of experience: Feb 11, 2025
Thefadegallery
It’s very convenient to cash people out…

It’s very convenient to cash people out ! And definitely a game changer for people who are responsible and own a business with loans ! Thanks you square ! You guys will continue to have my business .

5
Date of experience: Feb 11, 2025
Valued Norton Customer
First time experience with ESET

First time experience with ESET. Nothing negative. We'll wait & see.

5
Date of experience: Feb 11, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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