us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

anca Zamfirescu
Never received order

Never received order

1
Date of experience: Jan 27, 2025
Adam
Great product but slow and late delivery in the US

In general, I am super happy with the T-shirts I ordered. My main problem is with the delayed delivery time - I specifically ordered from the US website but the package was sent from the UK and was late to the original delivery date.

3
Date of experience: Jan 27, 2025
D. sheree
I love superdry clothes so much..

I love superdry clothes so much... The quality and selection is like no other... The amount of if items ill have in my shopping cart .. drives me insane... But I'm not done

5
Date of experience: Jan 27, 2025
Kenny Kato
Nice looking and well made.

5
Date of experience: Jan 27, 2025
Lanna Clark
You don't know you need pet insurance…

You don't know you need pet insurance until you need it – I had it for peace of mind but then my pup was diagnosed with cancer... I don't know how I'd be able to afford chemo for him without ManyPets. Making claims is easily and usually get processed quick.

5
Date of experience: Jan 27, 2025
Alex
Love Square app

Love Square app, wish I sign up with Square few years ago.Very easy to use, easy to transfer money.Will try to add Square to my online store with second account.

5
Date of experience: Jan 26, 2025
Raymond
Easy to use

Easy to use, great customer support

5
Date of experience: Jan 26, 2025
Mary Shoane
Great Company

Square Up has provided me with great service and one of the best merchant services I have had.

3
Date of experience: Jan 25, 2025
Brenda Searcey
Works well

Works well. Nice

5
Date of experience: Jan 25, 2025
Sean Wiggins
Square Payment Services: A Serious Warning for Business Owners

Square Payment Services: A Serious Warning for Business OwnersI am deeply disappointed with my experience using Square as a payment processor. After completing my first transaction through their platform, they deactivated my account and withheld $1,995.00 (minus their $68.58 processing fee) for 90 days. The reason provided was that a customer-authorized tip of $255 was deemed “unusual.”This reasoning is both unreasonable and uninformed. In San Francisco, a $255 tip is far from uncommon—it’s a drop in the bucket, especially given the high cost of living and frequent generosity of customers in this region. Square’s handling of this transaction shows a lack of understanding of typical business practices in metropolitan areas like San Francisco.Square’s actions raise significant ethical concerns. Their decision to allow the transaction, deduct their fee, and subsequently hold my funds suggests a deliberate strategy that disadvantages small business owners. Such practices enable Square to retain funds as assets on their books or for potential investment purposes—practices that should not come at the expense of legitimate business operations.At no point during onboarding or in their terms of service was I made aware that legitimate transactions could result in account deactivation or prolonged withholding of funds. If Square had concerns about my account, they had an obligation to address those concerns before approving the transaction and collecting their fee.I did not agree to become an accommodation party for Square with my earnings, nor should any business owner be subjected to such treatment. Their actions have caused undue financial hardship and disrupted my ability to operate my business effectively.To Others Facing Similar IssuesIf you are experiencing similar practices, I strongly recommend taking action: 1. File a complaint with the Consumer Financial Protection Bureau (CFPB) to report unfair business practices. 2. Submit a formal complaint to the Federal Trade Commission (FTC) to ensure these behaviors are investigated. 3. Contact your State Attorney General’s Office to request an investigation into Square’s handling of withheld funds.Square’s lack of transparency, questionable business practices, and insufficient customer support make them an unreliable choice for payment processing. This was my first and last time using their services. I urge other business owners to carefully research payment platforms that prioritize transparency, fairness, and professionalism.

1
Date of experience: Jan 24, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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