us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Henry Williams
Your orders arrives early

Your orders arrives early

5
Date of experience: Dec 23, 2024
Aisha Ochoa
I never received my coat

1
Date of experience: Dec 23, 2024
Jose Angel Ocejo Hernandez
I made the purchase en December 12 -

I made the purchase en December 12 -2024, and I haven’t recieve the jacket

2
Date of experience: Dec 23, 2024
Vivian
Lovely

My husband loves his sweatshirts!

5
Date of experience: Dec 23, 2024
Nice heavy jacket

Nice heavy jacket. Just wish it was a tad bit longer.

5
Date of experience: Dec 23, 2024
Guille
False advertising and poor user experience

I needed to change my order 3 minutes after sending it. In your faq you mentioned that we can do this until it’s dispatched. When I tried, I got an automated message saying that it was already dispatched because you were using robots and that I couldn’t change it. Then 3 days later, I get an email saying that my order was just dispatched. Also, no emails received to update me on my shipping but I received daily marketing emails to purchase more. Very poor user experience.But the products are good quality.

3
Date of experience: Dec 23, 2024
Morad Kaid
It's not worth the money I spent on it

It's not worth the money I spent on it. It's expensive.

3
Date of experience: Dec 23, 2024
E.P
Great experience

Great experience. Placed the order, no hassle and received it when I was told I would. Received exact item I ordered which is great quality. Love simple shopping experiences like this.!

5
Date of experience: Dec 23, 2024
Tiffany Gilbert
Messed the the address and my order was…

Messed the the address and my order was sent back

1
Date of experience: Dec 23, 2024
Nico Colon
Best Payment platform

Best Payment platform, trust no other!

5
Date of experience: Dec 22, 2024

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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