us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Deborah Tormey
Terrible Customer Service

After several attempts, I haven't been able to speak to anyone in CX to resolve an issue.

1
Date of experience: Nov 25, 2024
Lovella
I always love superdry

I always love superdry , its soft and the material is thick .. 🥰

5
Date of experience: Nov 25, 2024
Priscila Lamarche
I love it everything

I love it everything

5
Date of experience: Nov 25, 2024
customer
Great prices on quality clothes

Great prices on quality clothes. Its a huge pity the numbr of locations have closed in the US Capital area. Only Mail order availabel now.

5
Date of experience: Nov 25, 2024
Suvarna Madiki
For returns we need to pay the money

For returns we need to pay the money. Some of the Products shown in the website does not match the quality

1
Date of experience: Nov 25, 2024
Margie Hartle
LOVE the jacket super warm and exactly…

LOVE the jacket super warm and exactly what l wanted.

5
Date of experience: Nov 25, 2024
Beblits
High quality

This coat is very warm and high quality. Shipping was not the fastest, but pretty fast to say it's coming from the uk

5
Date of experience: Nov 25, 2024
Toni
Color was exactly same than picture

Color was exactly same than picture. Length of sleeves was right, not leave wrist naked. Also, hoodie from behind is long enough to keep back covered .

5
Date of experience: Nov 25, 2024
Robert Rapozo
Been 2 weeks haven’t received my order!!

Been 2 weeks haven’t received my order!!

1
Date of experience: Nov 25, 2024
Svetlana Long
Good customer service

Good customer service. Fast response. I received a dress with no lace covering. Sometimes, things like it happened in life. I contacted superdry customer service and they solved the issue. It was easy to follow the process like send pictures of what i got, size and color. I got my new dress. Merry Christmas and Happy New Year to everyone.

5
Date of experience: Nov 25, 2024

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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