us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

Filter Reviews

Review Time

Everything is perfect

My order came quickly (under a week) and everything is exactly as ordered

5
Date of experience: Jul 02, 2024
Etienne
I ordered 3 white tshirts and 3 black…

I ordered 3 white tshirts and 3 black and received only 1 of each.

1
Date of experience: Jul 02, 2024
FreeShipPotatoChip
You guys really need to work in a free…

You guys really need to work in a free shipping day, its absurd to pay a fixed rate for less than a pound of fabric.

3
Date of experience: Jul 02, 2024
Olivia
You sent me a defective product

You sent me a defective product. The strap on the dress had obviously been ripped and then safety pinned back on. It arrived like that wrapped in plastic, so it left your warehouse like that. Extremely disappointed.

1
Date of experience: Jul 02, 2024
SOUND OF FURY
THE CLOTHES FOR RUGGED INDIVIDUALISM

I purchased one of the Bomber jackets with the tiger insignia. I thought the jacket was colorful and well-made, stylish without being annoyingly trendy. The atmosphere of the store was engrossing, drawing me into a wardrobe that seemed to fit the man that I am becoming. It didn't feel as cold or as alienating as other clothing stores that seem to cater to trend-obsessed people who seek only to wear and do and think whatever the herd wears and does and thinks. Superdry just might provide the clothes for the fee rugged individuals that are left in this super-conformist era.

5
Date of experience: Jul 02, 2024
DCB ENTERPRISE LLP
Made Buisness transactions a lot easier…

Made Buisness transactions a lot easier to take.

5
Date of experience: Jul 01, 2024
JEAN
Beware! Do not use unless you want them to hold your money

Used Square to process payments for our small business. Provided all the information they need about the business including contracts for jobs as they keep on reviewing almost every payment we received. Opened a business checking with them too because off the convenience of having all of it one package. Suddenly they closed the account for "security reasons", can't provide any info why. Customer Service is horrible, on top of that they are holding your money for 90 days and just advises you to refund, which we would have to chase our customers whose jobs have been done.

1
Date of experience: Jul 01, 2024
Tony Pool
Outrageous monthly fees

Cheapest CC processing fees, but they make up for it with outrageous monthly charges to use the service unless you only have like 5 products. Always crashing and there is no customer support to speak of. They say they offer free plans to accommodate everyone yet they don’t if you need to use a scanner for your business it cost you a minimum of $60pm

1
Date of experience: Jul 01, 2024
Aysen Nemutlu
I didn’t receive my order yet it has…

I didn’t receive my order yet it has been almost 10 days.

1
Date of experience: Jul 01, 2024
Anon
Waited two weeks for my order

Waited two weeks for my order, only to get an email stating my return had been processed and that I would be getting a refund. I never received my order, and had to reach out to get any information on what happened to it. Issue with the courier, but no direct email telling me that before asking.

1
Date of experience: Jul 01, 2024

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More