us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Valencia Miller
Very easy to renew

Easy to renew subscription

5
Date of experience: Oct 17, 2025
Carrie Moreland
Do not recommend

I have had a warranty for both of my homes through domestic and general for over 2 years. Everytime my washing machine breaks which is over 5 times in a year. They book me with a repair company that never shows up. Their employees have lied to me multiple times telling me my appointment will not be booked with that same company. (MIDDLE GA SALES & SERVICE at (478) 672 - 7585) This has been going on way too long. I will be paying out of pocket to have my washing machine repaired so I can actually schedule a reputable company to come out. My repairs for my washing machine have added up to be well over the $1,000 I paid for it. They will not replace it unless its non repairable.

1
Date of experience: Oct 16, 2025
KathrynClaire LaRoche
Happy Customer

My second time having Angel repair an issue with my refrigerator. Very, very professional workmanship at repairing any appliances. She knows her job and takes pride in her work.

5
Date of experience: Oct 16, 2025
Gregory Fisher
The customer service was courteous and…

The customer service was courteous and professional by calling me and keeping me updated and informed. The technician was knowledgeable and experienced and got right to work, no nonsense.

5
Date of experience: Oct 16, 2025
Terrance Cummings
Excellent excellent excellent

5
Date of experience: Oct 16, 2025
tanisha love
Zip to the rescue

I used zip to pay for my galaxy book 4 edge. I was really in need of my laptop because I use it for school. Easy set up and easy payment plans..Zip saved me this semester. Thank you!

5
Date of experience: Oct 16, 2025
customers Quinn
Super easy and stress free

Exactly what I thought you were meant to be as a company in service to people

5
Date of experience: Oct 16, 2025
Evonne SWEET
They was wonderful and ILove how they…

They was wonderful and ILove how they handled things professional love zip

5
Date of experience: Oct 16, 2025
Adam
Easy of purchase

Easy of purchase

5
Date of experience: Oct 16, 2025
Janet
Love being able to afford stuff for my…

Love being able to afford stuff for my kids without having to pay it all up front!

5
Date of experience: Oct 16, 2025

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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