us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Dillon Jackson
The boots are excellent and super…

The boots are excellent and super comfortable. I would recommend these boots for industry and any occasion.

5
Date of experience: Mar 20, 2024
it's a love / hate relationship

Square website engineers - the website is needlessly complex, inefficient, and not user-friendly at all... i need simple, straightforward transaction data, but it seems to be buried in the website - somewhere - while irrelevant data and meaningless comparisons populate pages... i searched and searched for the data i needed in a custom report, but i was not allowed to access it except in a CSV download that didn't meet my needs at all... very, VERY frustrating... the help function? useless in so many respects... okay, that's pretty damning, but not the whole picture - using the square readers is convenient for my customers as an at-the-door POS system; pretty simple and quick, helping my vendors, customers, and me... when i accessed phone support, the assistant was patient, helped me understand what was happening and how things worked, and helped me set up teams for greater security... so, while i find the website endlessly frustrating, the concept and the call center staff were good.

3
Date of experience: Mar 20, 2024
Coastal Keys Locksmith
Thanks for being a great company your…

Thanks for being a great company your compassion and great customer service is some of the best in the world thank you for helping me in such a great time of need

5
Date of experience: Mar 20, 2024
The Green Bee Nursery
Very pleased!

Square has made taking payments and processing orders easier than any other POS system we’ve used!!! I totally recommend!

5
Date of experience: Mar 20, 2024
SalvaExtreme003
Luis from Wren Kitchens in Cherry Hill…

Luis from Wren Kitchens in Cherry Hill NJ designed my dream kitchen. The entire process was seamless. An amazing experience and a beautiful kitchen! You can’t go wrong with Wren!

5
Date of experience: Mar 20, 2024
Square has enabled our business to grow…

Square has enabled our business to grow by leaps and bounds . We’ve been with them over 10 years and it has been an absolute joy working with them problem free . More importantly our customers love Square . Were approached pretty much once a month by banks and other potential credit card processors wanting us to “switch” . As long as we’re there Square is there …

5
Date of experience: Mar 19, 2024
Rashad Golden
BEWARE!

I created an account for my business and went through verification and also provided my ein for my LLC. I processed over 200 payments with not 1 charge back but Square suspended my account multiple times asking for info which I provided. 3 times to be exact. I repeatedly asked why and how I can prevent it and got no answer. Then I called and the person I spoke to on the phone completely deactivated my account because i was disappointed. I received an email saying ALL my money will be held until June! I received that email 3 minutes after i spoke to the guy. I recently quit my job due to health issues and this is the way I feed my 4 daughters so now square gets to hold my.money and profit on interest and won't tell me why or any information. I really would just like my money and account closed. I switched to STRIPE and have had no issues.

1
Date of experience: Mar 19, 2024
Gab Miranda
Arrived on time

Arrived on time

5
Date of experience: Mar 19, 2024
Alleah Smith
Sent it very quickly

Sent it very quickly, but failed to do a second delivery fast enough.

3
Date of experience: Mar 19, 2024
I don't receive my package yet

1
Date of experience: Mar 19, 2024

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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