us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Tony
New to the brand

New to the brand. I love the style and quality of the clothing and with clearance prices they are a heck of a deal.

5
Date of experience: Feb 13, 2024
dscherr
Great company

5
Date of experience: Feb 13, 2024
Willie Baker
Not true size

Not true size

2
Date of experience: Feb 13, 2024
Morgan Hairfield
Would totally recommend for anyone else in the US

Absolutely fantastic experience ordering from the US. Fast shipping, great products. I’m so happy to have found so many organic cotton options!

5
Date of experience: Feb 13, 2024
Stephen
It says my order/parcel has been…returned to sender

It says my order/parcel has been returned to sender without ever reaching me. I have received zero contact from Superdry on this and it is all but impossible to get past the auto-prompts on the website chat - I tried.

1
Date of experience: Feb 13, 2024
Edwin
I still have not received product..it…

I still have not received product..it has been a nightmare from a shipment standpoint. Over 2 weeks of waiting.

1
Date of experience: Feb 13, 2024
CFO Enrollment
Efficient resolution.

I was very impressed with customer service administered by the Square Representatives. I am older. I remember a time talking to telephone operators and customer service determined whether you will have repeat customer. We provided that what was necessary and Square's representatives did the rest. The did settle in our favor. But, let me be clear that is not why we write this review. Soft skills is the new gold standards. Next was, how efficient the process to resolution. We recommend Square to clients.

5
Date of experience: Feb 12, 2024
George Luz Jr.
Very pleasant experience with the staff…

Very pleasant experience with the staff with my technical challenges. This is my first so you don't know what you don't know. But they do know! Thank you.

5
Date of experience: Feb 12, 2024
Haul-Well Cargo
We really love using Square at our…

We really love using Square at our trailer dealership. While it seems like it’s more designed for clothing and retail, it actually works great for us too. The free version lets us handle everything—estimates, invoicing, billing, and payments—all in one spot, which is super handy. Since we’re often on the road a lot, having the apps makes it easy to keep working during deliveries, even when we have to drive to the other side of the country.Plus, I think Square is going to make tax season a lot easier for us this year. My only issue is with the credit card fees. Since we often sell trailers for tens of thousands of dollars in one go, those small percentage charges can really add up.

5
Date of experience: Feb 12, 2024
Mark Balki
The item took 2 weeks to arrive

The item took 2 weeks to arrive. Very slow and cheap shipping time. However the item quality and fit was great.

4
Date of experience: Feb 12, 2024

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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