us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Wenny
It’s not fair

It’s not free shipping and it takes more than 10days to receive my package.

3
Date of experience: Feb 05, 2024
Shaddocks1948
Best product

Best productFair price

5
Date of experience: Feb 05, 2024
carolyn simons
Nice product...

5
Date of experience: Feb 05, 2024
anie
staff are eager to help

staff are eager to help, courteous and cheerful... store is easy to navigate...

5
Date of experience: Feb 05, 2024
Brian Neilson
Great product

Great product, great service. Bit pricey but well made

5
Date of experience: Feb 05, 2024
Sweater fuzz everywhere.

Great looking hoodie but when I put it on, it shed sweater fuzz all over my clothes. I went to the store to try out the same sweater and no fuzz but I chose not to replace and I returned it. Too expensive to have it shed all over my clothes.

1
Date of experience: Feb 05, 2024
Tony
Easy to deal with

5
Date of experience: Feb 03, 2024
purvillemocha
Comfort & look

Easy to locate many items for my taste. Always a great selection. And my unexpected discount at the counter was the icing for me!

4
Date of experience: Feb 03, 2024
Margaret Skoog
Horrible Customer Service Experience

I had a horrible customer service experience with Epse. You can't talk to a live person, so we had a chat experience. I specifically asked him to email me a Form 1099-K - and he kept trying to navigate me to downloading it from the Square site. My computer is not working, and I repeatedly asked Epse to just send me the electronic form. Nope. He just kept repeating the download intructions and ignored my needs. I am done with Square. Trying to reach a live person is ridiculous.

1
Date of experience: Feb 02, 2024
A. Mundschin
Quick customer service

After entering the given call code, the call went directly to the help center. My website issue was result on the phone. The customer service was excellent.

5
Date of experience: Feb 02, 2024

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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