Review Time
This is my second time trying to order. I never received confirmation that my order was shipped but when I look up the order number it says:The courier was unable to deliver your order and it is being returned to us. Please contact our Customer Service team for further support.It's been three weeks and I was never notified of any of this. This is the second failed order, the last time the delivery guy just marked it returned and it took me forever to get my shipping back. I've been given no reason and now it's on ME to contact customer service and now hunt down my refund again? Ridiculous. That was the last chance Superdry.
I returned a purchase and due to an employee’s mistake on my initial purchase the employee doing the return said they couldn’t refund my entire purchase and the majority would have to be provided as a store credit even though I made the purchase with my credit card. They blamed the system and said it’s a UK issue and to go through the UK if I wanted it resolved.
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Protecting what matters at the heart of every home.
We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.
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