us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Anna Zielinski
obsessed with my new coat

5
Date of experience: Nov 27, 2023
Felicia BROWN
The coat quality is outstanding!!!

The coat quality is outstanding,The way the coat fits as well as the color is10/10.. The shipping in my opinion too way too long and was my only issue.The price was very affordable. I would definitely recommend and will be purchasing from them again soon

5
Date of experience: Nov 27, 2023
Yana Gorcheva
Very pleased!

Fast delivery. Excellent quality.

5
Date of experience: Nov 27, 2023
Not the best experience and customer service.

Customer service was not even close compared to other retailers. Not able to exchange my order within less than a couple hours of purchase. Not able to call/chat with an agent. Ended up returning the item in the hopes to get a quick exchange. Few weeks later after I immediately returned the item. Nothing!

1
Date of experience: Nov 27, 2023
Carlos Castellanos
I love the design of the apparel and…

I love the design of the apparel and the quality of the materials. I am a big fan of this brand since 2010 when the first Superdry store opened in my country Venezuela.

5
Date of experience: Nov 27, 2023
Leslie Berlin
This coat is a great value

This coat is a great value ; it really keeps you warm . The zipper is hard to work though , maybe it just needs breaking in . I really like it though !

4
Date of experience: Nov 27, 2023
Eric
Size issue again

Size issue again - Some products fits too small. I like the style but it is annoying to have to try and return items not to mention it isn't free shipping for returns.

3
Date of experience: Nov 27, 2023
Samara Grant
My delivery process after purchase was…

My delivery process after purchase was seemless. My grand daughter was extremely happy with her gift. It fit her perfectly and she was all smiles!

5
Date of experience: Nov 27, 2023
Luticia Williams
Great coat with lots of pockets!

I purchased the coat for my 19 year old son and he loves it. He doesn’t talk much but said the coat is great and has lots of pockets.

5
Date of experience: Nov 27, 2023
ALEXIS hernandez
Shipping

Everything except shipping charges

5
Date of experience: Nov 27, 2023

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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