us

4.1
4.1 Based on 13.7K reviews

Protecting what matters at the heart of every home. We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for million...

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Average Rating

4.1

/
5

13.7K Reviews

5 Star
69%
4 Star
7%
3 Star
5%
2 Star
4%
1 Star
15%

Filtered Reviews

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Review Time

Hamad Alsumaiti
Quality products,fair prices,and love…

Quality products,fair prices,and love the style of the products

5
Date of experience: Nov 27, 2023
DOUGLAS WILSON
Great coat

Great coat - fast shipping - will buy from again!

5
Date of experience: Nov 27, 2023
Quick shipping

Quick shipping, quality item, fair price, great sale! Thanks:)

5
Date of experience: Nov 27, 2023
April P.
No complaints!

My item shipped to me from the UK to the US in just one week! The jacket that I received came in good condition and no damages at all. Item was just like the picture on the website.

5
Date of experience: Nov 27, 2023
Denise McCain
Terrible Customer Service!!!!

I ordered a long vest that was sent in the wrong size. I took the vest to the Pentagon City store to return it get and get a refund. That was THREE WEEKS AGO AND IM STILL WAITING FOR MY REFUND!!!!! To make matters worse, there is no number for customer service, only email. I sent an email to inquire about the status of the refund and received a response 3 days later stating that it was processed on a date 8 MONTHS BEFORE THE PURCHASE DATE!!!!!! This is terrible customer service and I’ll NEVER ORDER FROM SUPERDRY AGAIN!!!!!!

1
Date of experience: Nov 27, 2023
SHIVAM singh
I love this brand

I love this brand, the leather jacket is dope as hell, I saw many options on like Zara, Calvin, banana and many more but the leather jacket of superdry was the best one.

4
Date of experience: Nov 26, 2023
Rikki Smith
The customer service

The customer service, affordable prices and vast selection is the reason I’ll definitely be a regular customer.

5
Date of experience: Nov 26, 2023
Amanda Davis
Square is a great solution for small…

Square is a great solution for small time crafters it has made a huge change and increased my craft fair sales.

5
Date of experience: Nov 24, 2023
Randi
Problem was handled in a timely manne.

Problem was handled in a timely manner.

5
Date of experience: Nov 24, 2023
Adam H
Super DIFFICULT

Super difficult to make an international payment. Customer service sucks and is not open to listening.

2
Date of experience: Nov 24, 2023

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Business Details

  • Protecting what matters at the heart of every home.

    We’re Domestic & General—the global experts in protection plan solutions. We look after the things people rely on every day to keep their homes running. In fact, we protect, repair, and care for millions of household products and appliances each year.

    Operating in the US, the UK, Europe, and Australia, we work with some of the biggest manufacturers and retailers around.

    Plus, we’ve been in business for over 100 years. So our customers—and our partners—know we’ll keep delivering exceptional experiences they can trust. With experts on the ground across the US, our specialist experience in protection plan solutions is unmatched.See more

  • email customersupport@us.domesticandgeneral.com
  • call 8663333134
  • language https://domesticandgeneral.com/us

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