Review Time
I accepted a quote for $450, the lowest bid for transporting an auto purchased in Salt Lake City to Bremerton, WA. The person I talked to ( Mike) provided me a contract which it stated a deposit of $200 was necessary and the balance of $250 was to be paid to the driver upon delivery. The deposit was actually $207 including a $7 transaction fee. The date to pickup arrived and Mike called to now say that the price to pick up the car was now $500 and no one would deliver for $250 and all the others who offered me $475 would not also do it for under $500. I complained loudly and hung up. Read the fine print on the contract as they have you under their thumb. If you challenge them they will go after you. Trusted contracted shippers that arrange car pickups do not collect in advance and do not charge you a $207 booking fee. I have verified that with reputable shippers. In the end, I ended up paying the very nice driver $500. Mike said he would do me a favor by giving me a credit on my card of $50. Still this was a bill of $657 instead of $450. They should not be trusted, period!
Started a little rocky but they came trough in the end. Price was right and even refunded an earlier failed attempt. Once we got agreed on everything. And in all honesty the holidays were a factor, but once we got everything going it went off without a hitch. Fees were correct as well. Would definitely recommend them. Abd another thing I appreciate md was they never bad mouthed other companies like a lot of these guys do.
Worst freight company to work with ever. They will offer you a very cheap rate at the beginning, but right after booking and on the pick-up day, they will double the contract amount, and you'll never be able to get a refund for that.
they are classic bait and switch. scammers.LOOKOUT for mr. jackson ( as he identifies himself)they signed a contract to move cars from ny to fl and on the day they were supposed topick up the car, jacked up the prices, asking for more than double the original amount.i had also booked a return with them, for which i also paid a reservation fee of $250 . i no longer want to use their services, for the last month, i have been asking them to refund the money. wrote many emails, phone calls texts. but they refuse to . by the way, they insist on wire transfers instead of credit card, so they can get away with this fraud.
I had a very good experience shipping my brand-new Ford Bronco from Texas to North Carolina. The vehicle was picked up on time, and the best part was that it arrived one day earlier than expected.Jackson assisted me throughout the entire shipment and kept me consistently updated on the status. Their rates are very competitive compared to others in the market, which was a big plus.What I liked most about US Cargo Freight is that they provide insurance coverage up to $250,000 during transit, so you don’t have to worry about the safety of your vehicle. The service they provide is truly top-notch.If there were an option to give more than 5 stars, I definitely would—this company genuinely deserves it.
Don’t trust this company, they are unprofessional and unreliable. They gave the driver the wrong address for the pickup. Because of that I had to drive forty minutes to meet the driver in another city and to make the matters worse they blamed the driver for their mistakes. Zero accountability.
This company is a rip off. Didn’t pick up on time then increased the price. Didn’t deliver on time and again increased the price. Took an extra 4 days and $400. Stay away. I’m trying to warn anyone considering this company. You read the horror stories, this is one of them.
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