Review Time
Beware of this scam car transport company!I was quoted $800 for transporting my car, and now, just days before my car is supposed to be picked up, they're demanding an additional $500. This is not only unprofessional, but it also feels like a bait-and-switch tactic. The original price was agreed upon, and now they’re changing the terms with no valid reason. The customer service is unhelpful, and I feel completely misled. I would strongly advise anyone considering their services to look elsewhere. Save yourself the frustration and avoid this company at all costs!
Beware of this scam car transport company!I was quoted $800 for transporting my car, and now, just days before my car is supposed to be picked up, they're demanding an additional $500. This is not only unprofessional, but it also feels like a bait-and-switch tactic. The original price was agreed upon, and now they’re changing the terms with no valid reason. The customer service is unhelpful, and I feel completely misled. I would strongly advise anyone considering their services to look elsewhere. Save yourself the frustration and avoid this company at all costs!
Scam company - stay away.Got a quote for transport from them, $800, digitally signed and paid deposit $250 with credit card. while trying to pay, they said that first card didn't go through, paid with second card. After that, got a message from 'manager' saying that transportation will be $1950. I replied: cancel everything, but they charged both of my card $250 each. Had to go through dispute on credit card companies.
Scam company - stay away.Got a quote for transport from them, $800, digitally signed and paid deposit $250 with credit card. while trying to pay, they said that first card didn't go through, paid with second card. After that, got a message from 'manager' saying that transportation will be $1950. I replied: cancel everything, but they charged both of my card $250 each. Had to go through dispute on credit card companies.
I wouldn’t recommend US Car Go Freights even if they were the last car transporting company in the world. I originally was quoted $500 from Bruce Davis(Phone # : 727-615-2825) who set up this entire pick up in New Hampshire and drop off for me in South Carolina.As the days approached for pickup I got ZERO communication from this company or the people picking up my vehicle which was extremely alarming to me. My vehicle was supposed to be picked up March 31st, and I called back US Car Go Freight to see why I haven’t gotten any calls, emails or texts. Katie Sherman (Phone #: 727-387-4712) WHO IS BY FAR THE MOST UNPROFESSIONAL CALL REPRESENTATIVE I’VE EVER SPOKEN TO, not only informed me that my cost would be DOUBLE at pick up due to THEM not having enough drivers, mind you I scheduled this 2 weeks in advanced, so I was genuinely confused why that was my problem and they didn’t accommodate my pickup well in advance…and on top of that failed to communicate anything to me at all the entire day. I sat and waited from 8am to 6pm at night waiting for a driver after she promised numerous times that they are dispatching someone. Katie gave me the number for a gentleman who spoke ZERO English and blatantly hung up on me after asking him if my car was being picked up or not. Katie then stated that they couldn’t pick up my car due to “the truck bed having problems”…I had to keep calling them to get answers ALL DAY due to their LACK OF COMMUNICATION and every single time I spoke to Katie the story changed. For hours I felt like I was being scammed and they were never coming. I had to be on a flight as of April 1st and made that VERY clear to the people I spoke to therefore I needed my car picked up the 31st, they completely dropped the ball and I had to leave my car in another town to get retrieved. An AMAZING tow truck driver finally picked my car up and due to Katie and her unprofessionalism she dispatched also ANOTHER truck driver on accident who came all the way from New York to New Hampshire only to realize another company had already retrieved my vehicle earlier in the day on the 1st of April. Not only are they affecting the customers but also these poor drivers who are getting their time completely wasted. I wouldn’t contract with this company if I were these drivers! I will be sure to let EVERYBODY KNOW TO STAY FARRRRR AWAY FROM US CAR GO FREIGHTS. Their practices and incompetent call center representatives will be the reason this company gets driven to the ground. Absolutely appalled that a company is allowed to operate in such a poor manner!
I wouldn’t recommend US Car Go Freights even if they were the last car transporting company in the world. I originally was quoted $500 from Bruce Davis(Phone # : 727-615-2825) who set up this entire pick up in New Hampshire and drop off for me in South Carolina.As the days approached for pickup I got ZERO communication from this company or the people picking up my vehicle which was extremely alarming to me. My vehicle was supposed to be picked up March 31st, and I called back US Car Go Freight to see why I haven’t gotten any calls, emails or texts. Katie Sherman (Phone #: 727-387-4712) WHO IS BY FAR THE MOST UNPROFESSIONAL CALL REPRESENTATIVE I’VE EVER SPOKEN TO, not only informed me that my cost would be DOUBLE at pick up due to THEM not having enough drivers, mind you I scheduled this 2 weeks in advanced, so I was genuinely confused why that was my problem and they didn’t accommodate my pickup well in advance…and on top of that failed to communicate anything to me at all the entire day. I sat and waited from 8am to 6pm at night waiting for a driver after she promised numerous times that they are dispatching someone. Katie gave me the number for a gentleman who spoke ZERO English and blatantly hung up on me after asking him if my car was being picked up or not. Katie then stated that they couldn’t pick up my car due to “the truck bed having problems”…I had to keep calling them to get answers ALL DAY due to their LACK OF COMMUNICATION and every single time I spoke to Katie the story changed. For hours I felt like I was being scammed and they were never coming. I had to be on a flight as of April 1st and made that VERY clear to the people I spoke to therefore I needed my car picked up the 31st, they completely dropped the ball and I had to leave my car in another town to get retrieved. An AMAZING tow truck driver finally picked my car up and due to Katie and her unprofessionalism she dispatched also ANOTHER truck driver on accident who came all the way from New York to New Hampshire only to realize another company had already retrieved my vehicle earlier in the day on the 1st of April. Not only are they affecting the customers but also these poor drivers who are getting their time completely wasted. I wouldn’t contract with this company if I were these drivers! I will be sure to let EVERYBODY KNOW TO STAY FARRRRR AWAY FROM US CAR GO FREIGHTS. Their practices and incompetent call center representatives will be the reason this company gets driven to the ground. Absolutely appalled that a company is allowed to operate in such a poor manner!
Absolute scam company. The positive reviews are fake. They quote you one price, and then try to force your hand to pay double when it is the pickup day and claim the only way the car can be picked up is if you pay an inflated price that’s out of their hands. (After they already charged you a deposit btw.)Awful people. Awful company. Deeply dishonest. DONT USE THEM.
Absolute scam company. The positive reviews are fake. They quote you one price, and then try to force your hand to pay double when it is the pickup day and claim the only way the car can be picked up is if you pay an inflated price that’s out of their hands. (After they already charged you a deposit btw.)Awful people. Awful company. Deeply dishonest. DONT USE THEM.
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