Review Time
TOTAL SCAM!!!Ordered the Luxury deep pocket mattress Topper and did not receive what they advertised at ALL. It was a topper with four bands at the corners and does not breathe, feel like cheap polyester. I’ve emailed many times and no response! 30 day money back guarantee, not TRUE!! Do NOT BUY!
I ordered on February 7 and still have not received the topper as of March 11. I keep getting the run around. This is a scam. DO NOT BUY ANYTHING FROM THIS COMPANY OR YOU WILL LOOSE YOUR MONEY.Update:It is March 25 and still no delivery nor refund. BEWARE. Update:March 26. Delivery has been received.
This so called company is a scam. I ordered one mattress pad which came with cheap elastic band to attach to mattress, NOT a deep pocket cover!! My phone glitched and they said I ordered a total of 3, which I didn't. I emailed immediately and called my credit card company to no avail. Its in US funds on top of that. When I received the disappointing 3 items, I wanted to return for refunds but was told via email an address in China!!! Post office said it would be $121.00 per pad!! Eventhough the mattress pads came from Mississauga Ontario. Horrible service for item that was not advertised correctly...beware!!
Just purchased yesterday and will be disputing the charge. Zero confidence the product will live up to its billing. Tried to enter the provided order number to track the package but result comes up with "cannot find order". No phone number to cancel order, no response to email sent regarding the order but the charge certainly went through on my CC. Totally disappointed, feel scammed and havent even received the product yet. Just the ordering process feels shady. Hope B of A is able to refund my money. Sent notice to cancel by email 1 day after placing the order but doubt it will be replied to.
I ordered a queen size mattress topper for my partner and myself. At first i was skeptical because order was taking long than i expected however customers service was great and justified that delays were due to high volume sale. I received the product as of last week, and i just want to say that our sleep has been amazing. I don't suffer from any back pain however my sleep quality has improved significantly.
Total scam . Did not receive what saw on their website . Wanted me to pay to ship back to China to consider a refund and who knows if I would ever see my money. Later they said ship back to Australia ?! The product is total garbage . I will throw it out . Paid in US dollars too . Polyester fabric total garbage and who knows what it’s filled with but it’s flat and I wait days for it to look better after opening the vacuum packed topper. No label no name and straight from China with Chinese writing all over the package . Better to buy from Amazon and atleast you can return and coat for a good tipper is less than half the price . Do not trust this company do not give your money away . They all over the internet . I think there is a West Month and Westmont . I don’t know but I was definitely scammed
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