usewestmonth.com

3.2
3.2 Based on 49 reviews

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Average Rating

3.2

/
5

49 Reviews

5 Star
39%
4 Star
12%
3 Star
10%
2 Star
2%
1 Star
37%

Filtered Reviews

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Emma Lafleur
Smoother, deeper sleep

Shipping was smooth and everything arrived in good condition. After using it for a few nights I noticed better comfort levels. My sleep feels a bit deeper and more relaxed. It’s a small change but noticeable.

4
Date of experience: Feb 27, 2026
Wassen Mahdi
This site and company needs to be shut…

This site and company needs to be shut down!! They are advertising a product that is not accurate based on what we received at all!!The company seems like a scam running out of China entirely The product also arrived with no labels and what’s so ever indicating the company name. It had nothing on it and arrived in a plastic wrap in a shipping bag.

1
Date of experience: Feb 24, 2026
Cassie Bryant
morning back feels better

My back feels a bit better in the morning, not perfect but yeah noticeable.

5
Date of experience: Feb 23, 2026
Ann Therrien
We bought the king mattress topper NOT happy

We bought the king mattress topper. Started with Amazon but referred directly to West Month. Can’t believe Amazon would even be associated with this company in any way. Tried the topper for several nights but didn’t meet our expectations. We thought we would sink in but instead it didn’t make a difference to our firm mattress. We tried emailing several times to return within the 30 day period. Finally got a response back that we could return it but we have to pay. And the return address is CHINA!!! Probably would cost as much to return as the topper itself. Extremely dissatisfied all the way around with the product and customer service!!!!

1
Date of experience: Feb 20, 2026
Addie Ware
Worth every penny! Plus great customer service!

GREAT customer service! I was concerned with the delay however they were quick to reply, very kind and handled immediately! I was so impressed especially during the holidays. AMAZING overall experience with the product & customer service!

4
Date of experience: Feb 20, 2026
Noah Bélanger
I’m usually a hot sleeper so I was a…

I’m usually a hot sleeper so I was a bit worried before buying. But this one actually feels breathable and doesn’t trap heat like memory foam does. The comfort level is really nice, soft but still supportive. Been using it for over a week now and no complaints so far.

5
Date of experience: Feb 19, 2026
Trey Oaks
I am getting better sleep

I am getting better sleep, and I can already tell I move around less during the night. I sleep for longer periods of time, and my Oura ring says I am getting more deep sleep.

4
Date of experience: Feb 16, 2026
JoAnn Sonsini
Beware of returns, customer pays to ship back to China

We bought one of their mattress toppers online through Facebook and by mistake. My husband ordered it twice. When we tried to return it, we had to pay shipping back to Asia. Which on their website it said easy returns. Nothing about the honor needed to pay to ship it to China. Buyer beware

1
Date of experience: Feb 13, 2026
Callum
Unbelievably SOFT!!!

The shipping wasn’t too bad. Some items were shipped separately. Customer service was very good and responded to my questions. The mattress topper seem to have helped my neck. I’m not near as sore in the morning, which is definitely a good thing.

5
Date of experience: Feb 10, 2026
Nate Coleman
I wake up less during the night now

I wake up less during the night now, didn’t expect that.

5
Date of experience: Feb 07, 2026

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