Name: usewestmonth.com
Telephone: 000000000
Rating: 3.2

Johanna Scharf Guest

I ordered a West Month queen size mattress topper. The one they advertise has has pocketing to pull

I ordered a West Month queen size mattress topper. The one they advertise has has pocketing to pull down and wrap under the mattress. The topper came with straps to put around the mattress. The fill is also not as advertised. The shipping was mediocre at best. It arrived in a vacuum pack package from China. The only way to contact them is via e mail. I did send an email, no response. I would avoid this company. I feel I was duped out of $200.00.

Date of experience: Apr 18, 2026

Jude Hendershot Guest

1 week ago

I purchased the king size premium 1000GSM mattress topper on 4/5/26. The Topper was delivered on Mon

I purchased the king size premium 1000GSM mattress topper on 4/5/26. The Topper was delivered on Monday, 4/13/26. Upon opening I could immediately tell this product was not as advertised. The topper was very thin (cheap quality), elastic straps on each corner (not the fitted sheet design as advertised), no tags.
This company is a scam!! They will not reply to emails requesting a refund. There is no customer service number to call to speak to a representative. If you buy from WestMonth, prepare to make a donation. Very unfortunate!

Date of experience: Apr 15, 2026

Mari Klasen Guest

2 weeks ago

The topper came with 4 elastic bands, one for each corner and they didn't come close to being long e

The topper came with 4 elastic bands, one for each corner and they didn't come close to being long enough to be wrapped around the corners of the mattress. This is not what was advertised. Not worth the expense. Buyer beware.

Date of experience: Apr 14, 2026

Ms Element Guest

2 weeks ago

West Month Mattress Topper is 💯 …

West Month Mattress Topper is 💯 Polyester Inside and Outside.No Cotton. What a Lie!How Do they get away with this???That Scammed Me ... as well as Others . Unacceptable Garbage 🗑

Date of experience: Apr 14, 2026

Mari Klasen Guest

2 weeks ago

Not as advertised

The topper came with 4 elastic bands, one for each corner and they didn't come close to being long enough to be wrapped around the corners of the mattress. This is not what was advertised. Not worth the expense. Buyer beware.

Date of experience: Apr 13, 2026

Marsha Guest

2 weeks ago

Does come only with elastic straps. Broke one just putting it on

Came in about a week. Does come compressed. So it needs some time to expand. Fluffed up in a couple of hours. Feel delightful sleeping on it. A more deep sleep.

Date of experience: Apr 13, 2026

Trudi Berger Guest

2 weeks ago

Not al all what they are showing and saying it is!!

I ordered form Westmonth and did not receive at all what is shown. It does not have a contoured fit but instead has cheap elastic at each corner to secure onto mattress. There is no label on topper to show anything - for example: how to wash , where it's from, company name, what it is made from etc.. It is also very thin. Total scam

Date of experience: Apr 11, 2026

Leslie Michaelis Guest

2 weeks ago

West month is a total wipe out!!

West month is a total wipe out!!! Terrible company. Misleading about returns. Accidentally ordered two and cannot return. What a waste of money. They are aComplete SCAM. DO NOT ORDER!!! They take your money and run!!!!!

Date of experience: Apr 11, 2026

Alyssa Gagnon Guest

3 weeks ago

I ordered the WestMonth mattress topper…

I ordered the WestMonth mattress topper and the whole process was smooth. The website was easy to use and checkout only took a minute. Shipping was fast and I received tracking updates along the way.

Date of experience: Apr 09, 2026

AG Guest

3 weeks ago

False advertising!!!

I ordered a product that was pictured on their website as having a full mattress wrap that envelopes the entire mattress. Instead I received a procuct that only had corner straps. We do not have a thick mattress and they easily become displaced. False advertising.