Name: uwumarket.us
Telephone: 000000000
Rating: 1.1

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Harmony H. Guest

1 year ago

Horrible quality

Lots of people have already mentioned the long wait times and horrible customer service, but the thing that really upset me was the awful quality of the items once they arrived. I ordered a standee, T-shirt, keychain, and poster.The poster edges were cut very messy, and the entire thing is made with a slick glossy material that makes it look super cheap and reflective in a bright room.The standee print isn't awful, but the dang thing didn't even fit into the stand they sent with it. I had to file down the bit meant to fit inside so that it could finally slot into place. It wasn't a matter of me not pushing it hard enough either, it was literally too large to fit.The keychain was the only decent item, but even then not great for the price. The print is blurry enough to be annoying but maybe passable for someone who doesn't really mind details like that.The WORST item by far is the clothing. When I received the shirt, it was about 2 sizes too large (their online size chart is wrong), and the print was just... atrocious. It's printed with this thick cheap almost paper-like ink. The best way I can describe it is like printing a picture out and gluing it to the shirt. I haven't tried to wash the shirt at all, but I can imagine it cracking and not lasting long. The shirt itself is made of polyester I believe? It just overall uses all the cheapest materials/print, which is outrageous considering the clothing is $80+ without shipping (depending on what piece of clothing you're ordering). If you want to support your favorite creators, I suggest doing so in literally any other way. If they have merch hosted on another platform, you're better off buying from there.

Date of experience: Aug 13, 2024

AC15 Guest

1 year ago

Poorly run and frustrating company

Its december and I still have been trying to contact the company to get my merchandise and they continue to lie to my face saying they'd investigate and send out my order with highest priority. Additionally they'd still refused to look into why my gift codes don't work on my account. I've been trying to justify supporting them cause the creators I watch utilize them but this is ridiculous. I've had to miss merch drops because of this.