v1ce.co

4.5
4.5 Based on 200 reviews

...

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Average Rating

4.5

/
5

200 Reviews

5 Star
84%
4 Star
2%
3 Star
1%
2 Star
2%
1 Star
11%

Filtered Reviews

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Review Time

Sylvester M.
Good Job

Thanks Ana for helping me out this quick

5
Date of experience: Nov 03, 2023
Ana was very good

Ana was very good. She would not be needed as much if the setup process was so complicated.

5
Date of experience: Nov 03, 2023
Excellent customer service

I got in touch with V1ce via their online chat (manned by humans!) and was put in touch with Nelli. Nelli took the time to understood my problem and was able to give me a solution within a couple of minutes. Extremely good customer service done quickly.

5
Date of experience: Nov 02, 2023
Peleg Clark
Outstanding customer service from Nelli

Nelli gave me outstanding customer service. She was able to bring up all my details in a matter of moments, while reassuring me my rush order had been put through. She gave me my tracking number and was able to answer all my questions in a timely manner.

5
Date of experience: Nov 02, 2023
Jacqui Carter
Great support with someone with…

Great support from someone with knowledge and patient with commitment to solve the issues which we also successfully did. Thanks Nelli

5
Date of experience: Nov 02, 2023
Patenzo25
Ana was amazing and helped me work out…

Ana was amazing and helped me work out exactly what I needed. She was very patient with me also!! Much appreciated.

5
Date of experience: Nov 02, 2023
Seth Price
Good company

Good company. Great cards, very convenient to use.

5
Date of experience: Nov 01, 2023
Sharon R.
Customer Support

Germine was very responsive and answered all of my questions. They also provided a link to a demo and YouTube video that answered some additional questions.

5
Date of experience: Nov 01, 2023
Bernard Ross
Restored my faith in help chats :)

Ana's assistance was extremely quick and helpful - I was very grateful to be able to solve the issue so quickly! Thank you Ana!

5
Date of experience: Oct 31, 2023
enfantsLV90
Excellent Customer Service from John and Ana!

I received my V1CE pack today and the set up was very confusing. I contacted John via the online chat and he was so helpful, he answered all of my questions providing illustrated instructions to allow me to navigate the set up of my products and answered all of my questions. His answers were clear and concise. Although the initial set up isn't clear, reaching out to customer services and being able to communicate with a human very quickly made the process so much easier. Thanks John! I had another question and the spoke to Ana, she logged into my account and made some changes for me very quickly. Thanks Ana!

5
Date of experience: Oct 31, 2023

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