valentina-rose.co.uk

4.4
4.4 Based on 21 reviews

⚠️ Important Notice: Valentina Rose UK is a jewellery-only brand. We do not sell handbags or dresses, and we are not affiliated with any other company using a similar name (such as valentinaandrose.com). If you’ve purchased a handbag or clothing item and...

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Average Rating

4.4

/
5

21 Reviews

5 Star
86%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
14%

All Reviews

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Review Time

Nicola Wilson
Order for a purse still unshipped after a month.

I placed an order for a purse over a month ago, and it still hasn't shipped. When I reached out for help, the company responded with sarcastic and disrespectful emails instead of assistance. This behavior is completely unprofessional and unacceptable. I have had to initiate a chargeback. I strongly advise against ordering from this company.

1
Date of experience: Dec 22, 2025
Lara Harris
AVOID THIS SELLER

I ordered a purse over a month ago and it still hasn't shipped. When I contacted support, instead of helping, the company sent me sarcastic and insulting emails. This is completely unprofessional and unacceptable. I've had to request a chargeback. I strongly recommend not ordering from this seller.

1
Date of experience: Dec 21, 2025
Helen Reed
AMAZING SERVICE! Absolutely love my earrings.

The owner runs an incredible and efficient business, and the earrings are stunning. I found the perfect pair to match my new formal dress on the platform, but realized they didn’t ship to my location. I emailed the owner, and within a day, my order was placed and shipped the next day. I’m thoroughly impressed.

5
Date of experience: Oct 16, 2025
Theo03119
So sparkly and beautiful!

I ordered drop earrings for an event after my original pair broke last minute. I was hesitant about buying online since I usually shop in-store, but there was no need for concern. The earrings are gorgeous, incredibly sparkly, and I received several compliments! Delivery was quick, which I needed, and the owner was fantastic. She assured me they would be sent right away, and they were. :)

5
Date of experience: Oct 08, 2025
Maypaya
Obsessed with my drop earrings

I am absolutely in love with my drop earrings. I bought them for a date night, and they are the perfect classy statement piece I was looking for. Delivery was super quick, and I'm very happy. Thank you!

5
Date of experience: Oct 02, 2025
Toddy Walker
Bow studs are great.

The product is excellent, and the customer service was outstanding.

5
Date of experience: Sep 29, 2025
Mason Long
Gorgeous earrings

These earrings are beautiful, and the customer service was fantastic—thank you!

5
Date of experience: Sep 29, 2025
Crystal
Lovely jewellery and excellent service

The jewellery is really lovely, and the service was great!

5
Date of experience: Sep 26, 2025
Owen Ross
Perfect gift for my birthday

I bought a pair of drop earrings to treat myself for my birthday. Delivery was very quick, with text and email updates, so I knew when to expect them. The earrings arrived beautifully gift-wrapped. A wonderful way to celebrate my birthday! Thank you so much!

5
Date of experience: Sep 26, 2025
kikoololpokemon
Fantastic company to work with

I purchased a lovely pair of earrings that arrived quickly. There was a minor issue, but support responded immediately, and a replacement pair arrived the next day. Excellent and responsive customer service—great company to deal with.

5
Date of experience: Sep 17, 2025

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Business Details

  • ⚠️ Important Notice:
    Valentina Rose UK is a jewellery-only brand. We do not sell handbags or dresses, and we are not affiliated with any other company using a similar name (such as valentinaandrose.com).

    If you’ve purchased a handbag or clothing item and had a poor experience, please double-check your order confirmation or website — your review may be intended for a different business.See more

  • email sales@valentina-rose.co.uk
  • language https://valentina-rose.co.uk

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