Review Time
I placed an order for a purse over a month ago, and it still hasn't shipped. When I reached out for help, the company responded with sarcastic and disrespectful emails instead of assistance. This behavior is completely unprofessional and unacceptable. I have had to initiate a chargeback. I strongly advise against ordering from this company.
I ordered a purse over a month ago and it still hasn't shipped. When I contacted support, instead of helping, the company sent me sarcastic and insulting emails. This is completely unprofessional and unacceptable. I've had to request a chargeback. I strongly recommend not ordering from this seller.
The owner runs an incredible and efficient business, and the earrings are stunning. I found the perfect pair to match my new formal dress on the platform, but realized they didn’t ship to my location. I emailed the owner, and within a day, my order was placed and shipped the next day. I’m thoroughly impressed.
I ordered drop earrings for an event after my original pair broke last minute. I was hesitant about buying online since I usually shop in-store, but there was no need for concern. The earrings are gorgeous, incredibly sparkly, and I received several compliments! Delivery was quick, which I needed, and the owner was fantastic. She assured me they would be sent right away, and they were. :)
I bought a pair of drop earrings to treat myself for my birthday. Delivery was very quick, with text and email updates, so I knew when to expect them. The earrings arrived beautifully gift-wrapped. A wonderful way to celebrate my birthday! Thank you so much!
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⚠️ Important Notice:
Valentina Rose UK is a jewellery-only brand. We do not sell handbags or dresses, and we are not affiliated with any other company using a similar name (such as valentinaandrose.com).
If you’ve purchased a handbag or clothing item and had a poor experience, please double-check your order confirmation or website — your review may be intended for a different business.See more
