vanbruun.com

5
5 Based on 80 reviews

...

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.

Average Rating

5

/
5

80 Reviews

5 Star
98%
4 Star
1%
3 Star
0%
2 Star
1%
1 Star
0%

Filtered Reviews

Filter Reviews

Review Time

Rohit
Engagement Ring Experience

I was very pleased with the service provided by Vanbruun and especially with the professional guidance offered by Jordy. Throughout the entire process, he supported me with clear and timely information—even during his own holiday—which shows a commendable level of dedication. He also continued to provide excellent service after the purchase, ensuring everything was handled with care. I can confidently recommend Vanbruun’s services and will do so within my own network. I also plan to return here in the future for our wedding rings.

5
Date of experience: Nov 09, 2025
Daniel Mendoza Gómez
Warm hearted F2F service

Great service and helpful consultation with Louise Rundgren, very efficient, also with meeting notes summarizing all the designs we tried, preferred choices, links. Very grateful with such detailed support.

5
Date of experience: Aug 27, 2025
Alex Rowe
Wonderful appointment with Jordy

Wonderful session at Pillows Hotel in Amsterdam. Jordy was incredibly thorough with his advice and offered a range of options for me and my partner to explore and try out. It never felt like Jordy was trying to push us one way or another, but genuinely seeking to find the best option for us - both in terms of style and budget. Would certainly recommend others to visit.

5
Date of experience: Aug 16, 2025
Tony
Engagement ring

We went for Diamond Ring Consultation with Hanna Appeltofft and she was both professional and patient when helping us to choose the size and the model of the ring

5
Date of experience: Aug 09, 2025
Ab Rogers
A truly special experience with Camille at VANBRUUN

From the very beginning, Camille made us feel comfortable and truly taken care of. She was incredibly knowledgeable and patient, answering all of our questions even the ones we didn’t know we had. Her guidance felt honest and heartfelt, and she made what could have been a stressful process feel exciting and easy.Thanks to her, we found the perfect ring, and the whole experience became something we’ll always remember with a smile. We felt in the best hands from start to finish thank you, Camille!

5
Date of experience: Jul 25, 2025
RMUGamerPro178
Great experience and outstanding customer service

My husband and I are exploring options for an anniversary gift so I booked an appointment with Van Bruun in Amsterdam. It's super easy to book an appointment and it's always in a very nice location. We've had appointments with Van Bruun in Amsterdam in the past as well and the staff is always extremely friendly and helpful. This was the first time I had an appointment with a Dutch staff member, Jordy, which was a nice surprise as before it was usually Swedish staff coming over to Amsterdam. Jordy seems to fit the Van Bruun brand, is very friendly and knowledgeable.I also liked that he was really trying to think along with me and advise me on the best options for me personally. One of the options I was interested in was not really standard and he went out of his way to make it possible for us, which is greatly appreciated. This is the type of great customer service that Van Bruun offers. We've purchased both my engagement and wedding ring from Van Bruun in the past and we have always been very happy with their customer service at the time of purchase but also thereafter in supporting with maintenance, etc.

5
Date of experience: Jul 17, 2025
Philip
Great, personalised experience!

Great, personalised experience! Jordy had everything prepared according what my preferred models were. Offered good suggestions and had great ideas for me to consider. He was very knowledgeableable and I learned more throughout the process. I will be buying this month.

5
Date of experience: Jul 17, 2025
Cathy Taylor
We had a fantastic experience at…

We had a fantastic experience at Vanbruun Copenhagen. Elisabet was such a great help and we felt the konsultation very safe and comfortable. The ring is such a good quality and very elegant.

5
Date of experience: Jul 13, 2025
Antony Howard
Great Experience

The staff were very friendly and answered the questions to the best of their abilities. Were not pushy and did not try to upsell the settings or the diamonds

5
Date of experience: Jul 13, 2025
Derick Long
Me and my fiancée booked a consultation

Me and my fiancée booked a 20 minute consultation to look for our rings. It felt luxurious straight away and the service was impeccable. Maja who helped us there was a great help and she answered all our questions and she made the experience feel very special for us. Thank you!

5
Date of experience: Jul 12, 2025

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More