Review Time
I recently purchased an engagement ring and had an exceptional experience thanks to Hanna Appeltofft. From the moment we walked in, her attention to detail and customer service stood out. She provided us with all the necessary information and answered every question we had, making the process feel seamless and enjoyable.Hanna took the time to show us a variety of options, guiding us through the selection process with expertise and patience according to our preferences and budget.
We had the most exceptional experience with Elisabet at VANBRUUN. Her professionalism and attention to detail were outstanding. Elisabet provided us with invaluable guidance in selecting our wedding rings, ensuring that we found the perfect pieces. Her knowledge, patience, and helpfulness truly made the process enjoyable. We are beyond grateful for her exceptional service and highly recommend Elisabet and VANBRUUN for anyone in search of the perfect jewellery.
Had a really good experience. Had two consultations, and both went very well. The service was great and very informative. I also took my time before ordering, and had time compare with other suppliers. It seems that Van Bruun offers some of the best stuff for the lowest prices
Very good experience with Moa Jakobsson at the Vanbruun Showroom. If you want to try out rings before ordering I recommend booking an appointment to visit them. I when there together with my fiance and got alot of support in deciding what was best for us. Also a great website! Easy to navigate, love it.
I have only had my engagement ring for one year and the diamond has already fallen out. I was lucky and it just randomly fell onto my table at lunch but it feels very disappointing for the price you pay. Customer service was helpful however this also means I will have to cancel my engagement photoshoot seeing as I will have no ring for the next few weeks. When I inquired about priority order the customer service agent said I would have to pay 800-1800kr for the rush myself, despite the issue being a manufacturers issue and not my own. Again, feels incredibly disappointing and frustrating for the price. I have a reasonably sized diamond that doesnt get stuck in clothing or snag on anything like that with a platinum band and that STILL managed to happen. Makes me concerned and question the quality you are paying for. The two stars are for the helpful chat agent, realistically for an over 15000kr ring I would give this 1 star.
I had a fantastic experience selecting an engagement ring, thanks to the team. Cornelia was incredibly helpful in the initial stages, providing detailed information about the different ring options and recommending designs that would suit my girlfriend's active lifestyle. Based on her advice, I booked an appointment in-store, where Moa Jakobsson assisted me further. Moa was excellent in guiding me through the best choices for materials and finishes, ensuring I found the perfect ring. I am very satisfied with the service, and I can't wait to see the final product. Highly recommend this team for anyone looking for personalized and attentive service!
The customer service was outstanding! She thoroughly explained the materials and guided us in choosing the right one. We received plenty of helpful and detailed information about selecting thr diamond. She helped us make decisions that aligned with our budget, and we left with zero doubts. She made our visit so easy and clear. Highly recommend!Thank you for the amazing service ❤️Göteborg, Sweden
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