vanhallenmelbourne.com

1.6
1.6 Based on 81 reviews

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Average Rating

1.6

/
5

81 Reviews

5 Star
1%
4 Star
4%
3 Star
21%
2 Star
0%
1 Star
74%

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Jason Parker
If Google had a ZERO this would be my Rating

If Google had a ZERO this would be my rating. (Of course, their comapny is not registered on Google) Van Hallen Melbourne (VanHallenMelbourne) is NOT a Melbourne company. They are Not a legitimate Australian business. Not listed with ASIC. I have registered my complaint with scamwatch and ACCC. This place is unlikely to be legitimate anywhere in the world. This questionable company delivers poor quality items directly from China. The quality is like you would find at a bargain market, except they charge retail prices. Shipping is slow, took 1 month to arrive. The clothing was poor quality, had holes due to poor stitching amd pilling amd loose threads. When I contacted their email support the run around began. They offer increasing discounts instead of a return address. The return address given was for Zheijiang Province, China, where I paid the $37.20 for international post. The parcel arrived and sat in customs for months while I awaited confirmation it would finally reach its destination. I have just had it arrive back today as an uncalimed, refused parcel. This 'company' (a loose term in their case) has no place for business in Australia. This review is 6 months from the delivery date, and I am out of pocket the purchase and the cost of returning their garbage stock. Absolute SCAM. BUYER BEWARE! I hope they disappear from any country they dare put their fake brand.

1
Date of experience: Jun 24, 2025
Ida Howard
Absolutely disappointed

Absolutely disappointed! I ordered from Van Hallen Melbourne thinking I was buying from a legitimate business with quality products, as they claim to be based in the Netherlands. But the address shown on Google Maps is just an empty lot! On top of that, my order is actually being shipped from some warehouse in China — not what I expected at all. The whole experience feels misleading and dishonest. I would not recommend buying from them.

1
Date of experience: Jun 21, 2025
Averil R.
Horrible garments.

Horrible garments.Slow delivery.This is not from Melbourne.Cheap cheap cheap

1
Date of experience: Jun 20, 2025
Preston Harris
Utter garbage

Utter garbage! Such low quality, slow shipping, non existent customer service. This is clearly a scam with different products sent to what is depicted on website.

1
Date of experience: Jun 20, 2025
Eustace Scott
Rip Off

The vest I bought was actually see through,no inner padding absolutely rubbish. I foolishly thought being based in Europe I might have received something that might keep you warm, you would probably pay $12 in Kmart. Never Again. It comes from China the very, very,cheap kind.

1
Date of experience: Jun 13, 2025
ST81
I did some digging - not legit, dont use

I did some digging before buying from this company - they pretend to be melbourne based, use an Amsterdam address and operate multiple other sites using either the same website (translated to Dutch, targeting netherlands), VAT number and/or address. Reviews have them based in China. Obviously not a legitimate company.

1
Date of experience: Jun 11, 2025
Sizing was a bit off

Sizing was a bit off, and the material feels thin. Okay for occasional wear.

3
Date of experience: Jun 10, 2025
Terry Patterson
When a product doesn't fit (XXL the…

When a product doesn't fit (XXL the size of a M) youre offered with an option to pay 25% of what you purchased it for originally on another size (there are no bigger sizes) or 15% of purchase price refunded and you keep the garment. Disappointing and not worth the trouble.

1
Date of experience: Jun 10, 2025
Laurie Powell
STAY CLEAR. FALSE, MISLEADING & POOR QUALITY

False and misleading scam. This so called scam is not based in Melbourne. They are base in Shanghai China. Slow postage and item quality is absolutely disgusting. Stay clear of this and do not waste your money .

1
Date of experience: Jun 09, 2025
Strafzettel88
This business is a scam

This business is a scam. They pretend to be in Melbourne to trick you into buying their clothes. They use images of quality products but send you counterfeit cheap Chinese knock offs. You’d look better wearing a potato sack! When you ask for a refund they tell you that you have to pay the shipping back to China and import fees. If you have been scammed by this company report it to ReportCyberIf you paid by credit card dispute the transaction with your bank. The more people that take action against these scammers the more likely you are to save someone else from being scammed

1
Date of experience: Jun 09, 2025

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