vanhallenmelbourne.com

1.6
1.6 Based on 81 reviews

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Average Rating

1.6

/
5

81 Reviews

5 Star
1%
4 Star
4%
3 Star
21%
2 Star
0%
1 Star
74%

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Review Time

Fern M.
Deceptive and disappointing!

Deceptive and disappointing!! Poor quality, not as advertised!! Leather!! Suede!!! Fake ripoffs and not as advertised. SO SO disappointed!!! DO NOT BUY FROM THIS SITE!!!

1
Date of experience: Jun 06, 2025
Van Hallen Melbourne

Van Hallen Melbourne - you would think it is in Melbourne but is actually an overseas company. Delivery took 2 weeks. When it arrived, it was not like the picture online, the quality was much lower than expected. I have since found it online for significantly cheaper than what I paid. I could return for a full refund at my own expense, overseas, and paying customs fees or accept a 40% refund. They were nice to deal with but this does not negate all of the issues which could have been avoided with clear, consistent messaging about the company and its location. All in all, very disappointing. Lesson learned - won’t buy again from them and will be more careful checking the location of unknown brands before purchase next time.

1
Date of experience: Jun 05, 2025
Bubba
Quality👎🏽👎🏽👎🏽👎🏽

Quality👎🏽👎🏽👎🏽👎🏽Price 👎🏽👎🏽👎🏽👎🏽Sizing👎🏽👎🏽👎🏽👎🏽Do not purchase!! Looks cheap but charges premium prices ..Wish I read reviews..Shame shame shame on you Van Hallen .. I just chose any date so do not say you cannot find an order under my user name..I wanted to pre warn others to steer clear from this business..

1
Date of experience: Jun 02, 2025
Ella Baker
Poor quality Chinese import

Poor quality Chinese import, lengthy time for shipping, did not fit at all, no tags on item, company is based in Netherlands not Melbourne Australia. Will not honour the refund policy as shipping takes longer than 7 days to return to Netherlands. Do not waste your time and money!

1
Date of experience: May 23, 2025
Delivery was quite slow

Delivery was quite slow. Almost 2 weeks. The product is decent, nothing more.

3
Date of experience: May 21, 2025
Tonya Lewis
Do not buy from them

Do not buy from them. Ships from china and is very bad quality, looked good in the photo but was extremely cheap material considering the jacket was $120, I can buy far better quality jackets for $60. Will never buy from them again. Since it’s sent from china they tell me customs could make the cost more than the product for returning. They offer a 10% refund, which is an absolute disgrace. Avoid at all costs.

1
Date of experience: May 18, 2025
The shirt looks nice

The shirt looks nice, but the stitching isn't perfect. Took 10 days to arrive.

3
Date of experience: May 15, 2025
Giles Long
Sizing is way off

Sizing is way off Customer service just stoped answering emails could of got cheaper and better elsewhere

1
Date of experience: May 07, 2025
Honor Cook
I had to email twice to get tracking

I had to email twice to get tracking. They replied, but I expected faster updates.

3
Date of experience: Apr 21, 2025
Connor
Everything arrived in perfect condition.

3
Date of experience: Feb 18, 2025

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