Review Time
Van Hallen Melbourne - you would think it is in Melbourne but is actually an overseas company. Delivery took 2 weeks. When it arrived, it was not like the picture online, the quality was much lower than expected. I have since found it online for significantly cheaper than what I paid. I could return for a full refund at my own expense, overseas, and paying customs fees or accept a 40% refund. They were nice to deal with but this does not negate all of the issues which could have been avoided with clear, consistent messaging about the company and its location. All in all, very disappointing. Lesson learned - won’t buy again from them and will be more careful checking the location of unknown brands before purchase next time.
Quality👎🏽👎🏽👎🏽👎🏽Price 👎🏽👎🏽👎🏽👎🏽Sizing👎🏽👎🏽👎🏽👎🏽Do not purchase!! Looks cheap but charges premium prices ..Wish I read reviews..Shame shame shame on you Van Hallen .. I just chose any date so do not say you cannot find an order under my user name..I wanted to pre warn others to steer clear from this business..
Poor quality Chinese import, lengthy time for shipping, did not fit at all, no tags on item, company is based in Netherlands not Melbourne Australia. Will not honour the refund policy as shipping takes longer than 7 days to return to Netherlands. Do not waste your time and money!
Do not buy from them. Ships from china and is very bad quality, looked good in the photo but was extremely cheap material considering the jacket was $120, I can buy far better quality jackets for $60. Will never buy from them again. Since it’s sent from china they tell me customs could make the cost more than the product for returning. They offer a 10% refund, which is an absolute disgrace. Avoid at all costs.
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