Review Time
I’m usually so careful when buying online and feel ashamed that I didn’t look more into Van Hallen Melbourne before spending $360. They are a fraud website and are not affiliated with Van Hallen. They are Chinese knock offs. They would not give me more than a 10% refund so I disputed with my bank that the products were knock offs and not as advertised and I got my money back. Don’t let these scammers keep your money. Dispute!
If I could give negative scores I would.1. Advertised as Melbourne 2. Address is Netherlands 3. Product quality is absolutely appalling and nothing like the AI photos they obviously use4. Oh my god the return process is ridiculous- have to take products out of packaging and use a tape measure the take photos to show sizing, tell why your not happy then offered 3 options before finally agreeing to a “full refund” only to then be told to fill out a returns form and then the big catch - at least 50-60% of what you paid will be in return postage costs The WORST COMPANY EVER I have dealt with.This is an absolute SCAM and someone (Michael the owner) is sitting in his mansion making $$$$$ out of probably poor paid people and ripping off everyday hard working people who think they are buying a great product that is nothing like the advertisingDisgusted and appalled you are allowed to operate !
BUYER BEWARE…..Clothes were of really poor quality for the price. To be honest, I wouldn’t even pay $50 for the blazer and jumper that I bought if I had seen it in person. I paid $180 and now risk loosing it completely. Returns process is very difficult almost not worthy as my returned products to China has still not arrived. On top of that , you would loose at least 50% of what you paid plus postage.
SAVE YOUR MONEY! First of all, they are not in Melbourne. I ordered my correct size jeans, the ones that arrived wouldn’t even get over my knees. Had to post them back to CHINA to get refund. My return package, of course, got lost in the mail & they refuse to refund. Wish I’d read these reviews first…
Do not fall for it!Fake, scam website, any 5 star reviews are no doubt people employed by the site. Garment is awful, nothing at all like the photo. Supposed to be an X Large, I am a 36 waist and literally could not get them past my knees. Cheap crap.Despite the Melbourne in the name they have nothing to do with Melbourne or Australia, instead it's a Chinese based company. I wish I had the reviews before ordering, please don't fall for the same scam
I purchased a shirt and the sizing was terrible. It could have been made for an alien. Body was huge and arms tiny. Then the fun started. It turns out Van Hallen Melbourne is based in China and has not connection to Melbourne. Despite the website promising full refunds they only offered a 10% refund and then wouldn’t provide the return address. I strongly recommend not buying from this company.
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