Review Time
I wish that I had read earlier reviews prior to placing my order. Though I was able to cancel my order within their two hour cancellation window, they now seem unable to confirm the cancellation. They didn’t hesitate to charge my bank card immediately and for more than what the invoice stated.
Worst quality knock off. Did not look like picture. Was basically pre-printed on fabric sewn to another black fabric with obnoxious white stitching all over. There's no custom, handcrafted anything. Completed made on a machine. Charged $144 for something not worth $10. And they asked for a tip. Very big ripoff. Do not purchase from Vantique.
Unfortunately, I did not look at Vantique's reviews. I ended up with a higher charge on my credit card than the amount noted on my order. The charge was posted nearly a full month before I ever got the product. And what can I say about the product itself ... DISAPPOINTING. It certainly didn't look like the website. When I attempted to correct these problems, and return the order, I got a sanctimonious email from them telling me how wrong I was about everything and they were going to refund the extra $5 they charged to my credit card ... but from there TOO BAD.
I would have given a (-) 5 STARS ...but that wasn't an option. What a total piece of crap this purchase was $140. for a "Quilted bed set". Quilted?? I don't think so! They sent 2 flat pieces of material. It had bee machine sewed to imitate a quilted piece. The stitched area was randomly sewn all over the material on the front material and the back material. then the top and bottom fabrics were connected on all 4 edges with binding tape. A quilt would have a fiber fill between the top and bottom layers to give it the puffy (full) look we all are familiar with. Generally speaking a quilted pieces are filled with batting and can be sewn by hand or machine (dependent on the homemade/handmade look). The quilting is to keep the batting in place when in use. Vantigue didn't even bother to quilt the upper and lower material togethe0, as a quilt would be designed. The final product was an inferior/limp/ugly blanket which isn't much thicker than a sheet. The designs on the outer upper material the art work and 3d effect was done well but the colors were as far off as 75% different than the illusion on their site. The scene on the outer top material was a beach scene. The sandy areas wer not a tan (beige color) as would be on any beach. the color of the sand is gray. Have you ever seen a gray beach? the inside (bottom layer on their site was the same tan (beige color of the sand. Yet the sent this "quilt to me with a pitch black surface. Whae a bed is made with a quilt the top portion is folded over and the pillos sit on the folded section. Envision a beach scene with pillow shams sittin on top pf pitch black inner surface. Really? This quilted bed set was on the bed less than 5 min. It is SO hideous we pulled it off and packed it back into its packaging and contacted Vantique. The response was as ridiculous as the bed set. JOLIE . the customer service representative responded and said after the review team reviewed my comments and pictures included, it was determined I had received exactly what the site had listed and because this was a "made to order" item it was not eligible for return/refund. So even though this bed set looks like a dogs pile of .... I have to keep it and waste $140. I am not going to accept this. I will do what is necessary to receive a refund. I will not let Vantique steal my money and scam me.
Total Scam they do not send you what is on the site, just a blury printed photo what a scam dont waste you money , the below resonse from them is a joke check online they have been scamming people and ask like they are surprised. Stay away !!!, Update, they offered 30% off without shipping fees for THEM sending the wrong product !!!! or I can get a refund less shipping and handling fees IF i send back to CHINA!! at a cost of $50 dollars , SCAMMERS !!! SAY AWAY
The product displayed was beautiful. But what I received was not. It was flat and faded, and of extremely low quality. They even charged me more on my PayPal purchase than they quoted on my receipt! I wish I had read these reviews before I purchased. Never again!
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