Review Time
I placed an order on December 27th with a promised two-day delivery, but I'm still waiting. I've reached out multiple times via email without any response. I'm worried that I've lost my money. I wish I had paid attention to the other reviews mentioning similar issues before making my order.
I placed an order on December 27th with a promised two-day delivery, but I'm still waiting. I've emailed several times with no reply, and I fear I may have lost my money. I should have considered the other reviews mentioning the same problems before making my purchase.
I think this company is engaging in scams. I ordered for £74.98 on December 6th and never received a confirmation. When I checked, my order was marked as canceled without any notification. I've emailed them and tried their website, but received no response. There's no contact number, and I doubt I'll recover my money. Many reviews echo my experience, so I will be avoiding this company. I've already contacted my bank and plan to escalate this matter for false advertising and fraud.
I placed an order on October 16th, expecting delivery within 3 to 5 working days. I contacted them via WhatsApp and email on October 28th for an update. Initially, I received a reply on WhatsApp stating they would investigate, but since then, I've sent multiple messages and emails with no response. I feel scammed and will be reporting this as a case of fraud and theft. Please avoid using their services for any products!
I've been ordering from a certain platform for over a year, and my experience has always been outstanding. Their prices are significantly lower than others, all products are genuine, and I've never encountered any issues with my orders. Their customer support is also fantastic — very responsive and helpful. Highly recommend this service for anyone seeking a reliable online store.
I placed an order a week ago, with next-day shipping advertised. I have received nothing and not even a dispatch email. Attempts to contact them via chat and email have gone unanswered. I will be reaching out to my card provider to initiate a cashback claim.
My wife ordered vapes that were not even in stock and they tried to send something else instead. She requested a refund, which still hasn't arrived. They claim it has been sent, but both the bank app and the bank itself indicate otherwise. Terrible customer service! If this isn't resolved soon, we will be consulting Citizens Advice to understand how to exercise our consumer rights.
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