Review Time
I placed an order during the Black Friday sale and have still not received it after more than two months. Vedix customer support was extremely slow to respond. When they finally replied, they claimed there was a shipment error and promised to send a replacement order. Weeks later, I have received nothing. I have since attempted to contact their support multiple times, but they have completely stopped responding to my emails. As a result, I have lost $138.00. This is one of the worst customer service experiences I have ever had, and I strongly caution others before purchasing from this company.
I placed an order during the Black Friday sale and have still not received it after more than two months. Vedix customer support was extremely slow to respond. When they finally replied, they claimed there was a shipment error and promised to send a replacement order. Weeks later, I have received nothing. I have since attempted to contact their support multiple times, but they have completely stopped responding to my emails. As a result, I have lost $138.00. This is one of the worst customer service experiences I have ever had, and I strongly caution others before purchasing from this company.
Shocking. Very bad. Goes completely against GDPR. Does not stop sending me SMS with no 'opt out' message. Have emailed them over 10 times to tell them to delete all my records, which they always reply saying they will. And then i get another SMS. It's so bad it should have been reported a long time ago.
Really worst experience get one time product after save card details each month take money without u buying product was lucky check in my online banking soon as I see contact vedix email straight they waited 24 -48 hours get reply again next day try get payment without customer buy product I m not even interested buy I call bank report about as scam be ware with this company i sent 3-4 emails still not reply yet please stay way with this vedix
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