Review Time
We have been using Viberate's API for a couple years and were very happy from the responsiveness of the team as well as the technology itself. Would definitely recommend these guys, as they have built a reliable, robust data tool of the highest standards we've seen in the music industry.
WATCH OUT. these guys are one step shy of scammers, and i’ve literally never had anyone be so rude to me via email support. i don’t usually write bad reviews, but this was a year ago now and i still cant let it go, so i feel i have to warn you and others not to go anywhere near this company. AUTO RENEW is turned on by default, which i was unaware of. they charged me $347. i caught it almost immediately and reached out (within the hour they charged me) to say it was a mistake and to please cancel my subscription and refund me please. not only did he gaslight me saying “you should know every company including netflix turns on auto-renew, that’s on you” but he straight up insulted me to my face saying “i keep track of every expense including my kids bubble gum money, this is on you buddy”. yeah man, that’s why i contacted you immediately when i noticed 347 missing from my account…he said some other stuff as well. i’ve literally never had anyone be so rude. i have screenshots. i hope others find this review so they can STAY AWAY FROM THIS COMPANYDO NOT USE VIBERATE PLEASE
I just had a very upsetting experience with this company. I urge you not to work with them. I had bought a year subscription not knowing I would be auto charged for a second year. I haven't used the app in over 5 months. When I saw the charge, I told them I would not need the subscription anymore and asked for a refund. They refused me a refund on the ground of their terms of service. This is possibly the worst customer service experiences I have ever had with a subscription based service. Never In my life have a I been denied a refund on a subscription purchase that was a mistake
Awesome, it is great that much information all thou at the beginning can be oberwhelming it is visually pleasant. My prefer method was by genre but there are several ways You can gets the info You want like the top artists of psy trance at the moment and i trust it is accurate because how it displays the information about it :)
They send me a link with their services for more or less 2.60 euro a month so I decided to subscribe to see if it’s good for my business ; I mean for 2.60 lets give a try… but they took me 43 euro for an year without telling me . So I claim with PayPal but they don’t want to give back my money. Fraud
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Viberate Analytics provides structured music data for industry professionals. It enables A&R teams, managers, labels, and artists to discover talent, analyze audiences, track playlists, and evaluate performance across Spotify, YouTube, and radio airplay — all connected in one system.
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