Review Time
I ordered on the 5th of June and my order still hadn’t been dispatched. I’ve sent an email and even a message on instagram but I’ve heard nothing about my order. I ordered before and I’ve soon had the items dispatched but this time nothing. Dunno what’s gone on, I’m hoping I get my order or if not my money back. Be very careful as you never hear from customer service.
Ordered on April 3rd, my items arrived April 8th, everything arrived apart from an engraved ring I got for my partner. Emailed the creator on Instagram explaining this, and was assured they’d have it sent out to me, was told on April 19th that due to being away from office, they couldn’t provide me with a tracking number until the following Tuesday. they never got back to me, they never replied and I never got the ring I paid for. I’ve send four messages now asking where it is, any information at all, and I have been completely ignored. it’s upsetting because I really like this company and I love their jewellery but i'm apprehensive about buying from them now due to this, what if this happens again and not only I don’t get my item or a refund I don’t even get a reply. it’s truly upsetting and I feel like i've been taken for a fool, so I’m sorry but I’d be wary ordering from these guys.
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Vicious Punx is an alternative jewellery and clothing brand that is made to order in the U.K. Inspired by punk, grunge, and gothic aesthetics, we create genderless, high-quality pieces designed to last.
Our handcrafted jewellery is made to order in our small, female-founded U.K. studio, ensuring every piece gets the care and attention it deserves. Our clothing is printed and embroidered in small batches to reduce waste, so you know you're getting something unique, not mass-produced.
We believe in self-expression without limits, and our designs reflect that. Whether you're here for bold body jewellery, statement accessories, or alternative fashion, we’re all about helping you embrace your individuality.
With fast and reliable shipping, strong customer service, and a no-BS approach to quality, we’re committed to delivering pieces that feel as good as they look. While we accept returns on most items, piercing jewellery and underwear are final sale for hygiene reasons.
Join our Vicious community and wear your rebellion with pride. Got questions? We’re here to help.🖤See more
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