Review Time
Hayley is fantastic to work with! Though I haven't necessarily found the perfect match yet, I believe the process that Hayley & her team have are really helpful & insightful. Be open minded, try new things, & the right fit will come around, its all about the effort you put into it!
I had a good experience overall with Vida Select. I experienced some hiccups with my first matchmaker, but Rosalia from Client Services was very helpful. She was patient, allowed me to voice all of my concerns, and very responsive. I was transferred to a different matchmaker Nordika who was great to work with. She is quick to respond/communicate and provided me with her advise/tips while still respecting my wishes even if that meant deviating from her suggestions. The visual brand team and writers crafted a profile that I am very happy with and were very quick to accommodate my edit requests. I paused my service to further explore some candidates that they found, but would work with Vida Select again.
Melissa and her team were great! They really took a lot of the stress and hassle out of online dating. And I appreciate that they also set me up for success if/when I no longer needed their services but wanted to continue dating apps on my own.
Vida is a well organized service with pluses and minuses. One huge plus was my matchmaker Hayley, without which I would have been lost. I had multiple issues with VIDA, starting with the setup and going through the regular running of the service. All throughout Hayley kept the process going and was focused on my satisfaction as we worked through the problems.Here is a list of the issues I experienced and must be addressed:1. Account setup, IT support - IT support was not very good. Had sites that had issues with and IT wrestled to get working (and ultimately failed). Other sites were not "officially" supported - but ultimately worked. I think IT should work in a much more structured way to provide the matchmakers with a good foundation (which is lacking today).2. Account setup, Visual - Had little to no communications from the visual team and practically no feedback. Had to go in later with the matchmake and make adjustments. Would have been much better if the setup was more interactive.3. Account setup, writers -Had to make repeated adjustments to the verbiage and in the end I just left some less than optimal text. Again, would be great to communicate directly and close the loop - rather than repeated back and forth.4. Account running, visibility - there is no visibility into what's going on, time and contact wise. Would be great to know what's being done.5. Account running, writing - had multiple incidents where the writers wrote text that was out of character for me, despite having information to the contrary. I realize it's a challenge with so many accounts, but still, it's essential they put in the effort to have a good grasp of the narrative and person before writing.Despite all these issues, I think the overall result is more positive than negative. What really made the difference was Hayley, who I can't say enough good things about. I would recommend to give VIDA a try and see if they're a match. Hope they can work out their issues in which case this would be phenomenal.
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Finding your person shouldn't feel like a second job. VIDA Select is modern matchmaking for professionals who refuse to settle. We handle the searching, screening, and scheduling—you see detailed profiles and photos before meeting anyone. No blind dates. No surprises. With 16 years of experience, 11,000+ relationships, and an 82% success rate, we help you find someone worth sharing your life with. You approve every match. We handle everything else.See more
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