Review Time
Please avoid this company. Ordered a dress but didn't fit .Had different people contacting me back for my refund question. This email came.Thanks for sending the photos. They indeed look like they're in great condition!As a next step, we'd love to offer you two options. You can choose to either receive a replacement item in a different size or product for just £9.90 per item, or we can provide a 15% partial refund, and you get to keep the item/s! This way, you do your part in helping to reduce CO2 emissions and packaging waste – a win-win for you and the planet!Let me know which option works best for you, and we'll be thrilled to assist you further.No idea how they think it is OK.?No return label or any email with an confirmation. Also takes ages to get the order. Stay away isn't worthy.
Terrrible !! Avoid themOrdered a pair shoes even ordered 5.5 to make sure it would fit and i wear normally 5Then it came with poor quality and wouldn’t even fit ! They won’t take return unless i post to china at my own expense! It was £44 and totally wasted my money Avoid them at all cost!!
Wish I had seen the reviews before ordering. Shoes took ages to arrive. Arrived in a tatty polythene bag in a bag, absolutely horrendous quality (well, no quality), poxy shoes, flimsy, cheaply made, doubt if they last even as slippers (!) and worst of all they do not fit, as they are too small (perhaps a Chinese 43 is a European 38???). They asked me to return them to China even if the parcel has a UK return address. They insist on offering a 20-30% refund and keep the shoes, what a joke!! Consumer's rights the Chinese way....Lessons learned (again): avoid Chinese, they are either of soddy quality or scammers
If I could give 0 stars I would ! Absolutely disgraceful and apparently they don’t need to abide by trade description ! Don’t waste your money you are purchasing a load of crao! You know the old saying! If it seems to good to be true it is!!! Total waste of £40
This item eventually arrived screwed up in a tatty polythene bag. The material is cheap and nasty and looks like a rag. Not worth anywhere near the sale price let alone full price. I so wish I had read the reviews before ordering. Don't be taken in by the easy 30day return policy, it costs s fortune, will take forever to get to China and the chance if a refund is quite remote. I will not be returning for this reason, definitely been ripped off!!DO NOT BE TAKEN IN BY THE FALSE ADVERTISING.
ABSOLUTELY DISGUSTING COMPANY! Awful quality, contacted to ask how I return and was told this:To help resolve this, we can offer you a different size or an alternative product for a fee of £9.90. Alternatively, you can choose to keep the jumpsuit and receive a 15% partial refund.AVOID! I have opened a dispute with my bank. This business needs shutting down.
I only ordered one item. It was way too small and very poor quality. They would only give me a 30% refund or I had to send it back which would have cost about the same. Then they sent me another of the same item, which I didn't order, and took money out of my account. Do not touch them. The photos and the real thing are poles apart and their refund policy is appalling.
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