Review Time
What they send me doesn't not meet my expectations at all. The time not even worth one pound. I would never go out wearing something like this . What theyare showing in the photos compared to what I actually received is a complete joke. I wanted to return it but been ignored 1 week allready . I dont think I will recive my money back !!!!! Do not recommended at all !!
Awful quality and absolutely disgusting comms and returns. Bought a jacket for which the quality was so so poor compared to the picture! When trying to return they do not read my emails but keep sending me an option of returning the item but with no returns details or having another item at 75% of the money I spent with them. I do not want the hassle of receiving another low quality item so I want to return it, but now five emails later, they still haven’t given me instructions on how to return the jacket. Their website says ‘easy returns’ which clearly is not the case.
I ordered a summer dress which took at least 3 weeks to arrive. On arrival it was creased up & the fabric was horrible. It was nothing like the dress in the picture not even the colour. The returns policy is a joke. They offer a 9% refund. You will feel better giving your money to charity than paying for anything from this company..... its a con.
Really want to say no stars! Agree with all other reviews which I wish I’d seen before ordering. Terrible rubbish fabric, took an age to arrive, screwed up in polythene bag. Ordered two items but didn’t even bother to unpack the second, after seeing and repacking the first. Refused to send pictures. Now embarking on the so-called easy returns routine. Wish me luck.
Reported this company here previously explaining that the shoes I ordered took nearly a month to arrive and were too late for a wedding I wanted them for. Their response was to suggest that I contact their Customer Services.This has been done several times without any response. Finally, they asked me to send a picture of the shoes to make sure they weren’t damaged. They weren’t. The promised returns label or address which was never sent.They then offered a minute discount to keep the shoes. I refused. They made another offer. I refused and made it perfectly plain that the shoes were cheap rubbish being sold at inflated prices and I wanted a full refund. Since then they are not answering any contact I make. Scammers!!
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