vodien.com

4.4
4.4 Based on 1.3K reviews

The leading web hosting company in Singapore - Vodien invests in top-grade network infrastructure and server hardware so you can get the top web hosting experience. Join over 130,000 Vodien users - visit Vodien.com today!...

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Average Rating

4.4

/
5

1.3K Reviews

5 Star
81%
4 Star
4%
3 Star
2%
2 Star
1%
1 Star
12%

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Review Time

Jazzver and Joey has been most helpful this morning and yesterday morning respectively

Jazzver has been most helpful this morning with my queries and it resolved them in one sitting. I must also say the same to Joey who rendered me invaluable help yesterday morning with respect to my website currently under revamp. Both of them helped to realize I could get lots of help with My Account Manager. Once again, thank you Jazzver and Joey.

5
Date of experience: Mar 26, 2025
Chucky Butler
Jazzver and Joey has been most helpful this morning and yesterday morning respectively

Jazzver has been most helpful this morning with my queries and it resolved them in one sitting. I must also say the same to Joey who rendered me invaluable help yesterday morning with respect to my website currently under revamp. Both of them helped to realize I could get lots of help with My Account Manager. Once again, thank you Jazzver and Joey.

5
Date of experience: Mar 26, 2025
Unstable VPS & Migration Was Not Managed Properly

25 MARCH 2025For the 2nd time this month, the VPS is DOWN! And this is the service that was given after asking us to upgrade, lock us for 3 years and not allowing a refund?!Such a disgrace for an established hosting company if you cannot offer a decent stable VPS. Thank god I'm hosting my websites on another VPS provider, and lo & behold they have had no issues for so long.--------------------------------------------------JANUARY 2025No stars deserved at all! As I am typing, the VPS that I was just migrated to is down for the past 3 hours and my regional offices' operations are affected due to email send/receive failure. Such a failure!2 weeks ago, a sales rep, Erwin contacted us to upgrade to VPS as we were on an old server. And so we upgraded but I specifically informed him that I wanted the migration to be done during weekend or CNY period. Lo and behold, the migration team started the migration at 7pm on a weekday night without informing us.And we only got to know about it the next morning, since nobody checks emails after 6pm. We had nameservers that need to be updated for the different domains. So, imagine the delay in send/receive emails during propagation.Been with them for so long and so many issues. But we cannot afford the downtime to move so many email addresses to another hosting. Freaking regret it.

1
Date of experience: Mar 25, 2025
Hester Brown
Highly helpful chat support

I reached out for help at 11pm and the response was immediate. The chat support was highly professional and available. It resolved my issues in one interaction. Highly recommended!

5
Date of experience: Mar 25, 2025
Millie Cooper
Highly helpful chat support

I reached out for help at 11pm and the response was immediate. The chat support was highly professional and available. It resolved my issues in one interaction. Highly recommended!

5
Date of experience: Mar 25, 2025
Marvin P.
Unstable VPS & Migration Was Not Managed Properly

25 MARCH 2025For the 2nd time this month, the VPS is DOWN! And this is the service that was given after asking us to upgrade, lock us for 3 years and not allowing a refund?!Such a disgrace for an established hosting company if you cannot offer a decent stable VPS. Thank god I'm hosting my websites on another VPS provider, and lo & behold they have had no issues for so long.--------------------------------------------------JANUARY 2025No stars deserved at all! As I am typing, the VPS that I was just migrated to is down for the past 3 hours and my regional offices' operations are affected due to email send/receive failure. Such a failure!2 weeks ago, a sales rep, Erwin contacted us to upgrade to VPS as we were on an old server. And so we upgraded but I specifically informed him that I wanted the migration to be done during weekend or CNY period. Lo and behold, the migration team started the migration at 7pm on a weekday night without informing us.And we only got to know about it the next morning, since nobody checks emails after 6pm. We had nameservers that need to be updated for the different domains. So, imagine the delay in send/receive emails during propagation.Been with them for so long and so many issues. But we cannot afford the downtime to move so many email addresses to another hosting. Freaking regret it.

1
Date of experience: Mar 25, 2025
Edward Parker
The Support team is always very helpful…

The Support team is always very helpful and pro-active in sorting out technical issues and provide very good guidance and support

5
Date of experience: Mar 24, 2025
Madison
The Support team is always very helpful…

The Support team is always very helpful and pro-active in sorting out technical issues and provide very good guidance and support

5
Date of experience: Mar 24, 2025
Ken Morgan
Best service provider of all times

Best service provider of all times, the support team doing a great Job! Solve my email issue in one interaction, especially during Saturday night where normally is difficult to find help.

5
Date of experience: Mar 23, 2025
Newt Sanders
Best service provider of all times

Best service provider of all times, the support team doing a great Job! Solve my email issue in one interaction, especially during Saturday night where normally is difficult to find help.

5
Date of experience: Mar 23, 2025

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Business Details

  • The leading web hosting company in Singapore - Vodien invests in top-grade network infrastructure and server hardware so you can get the top web hosting experience. Join over 130,000 Vodien users - visit Vodien.com today!

  • language https://www.vodien.com/

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