Review Time
placed an order on may 3rd, followed up on on May 7th & 12th and all got a answer saying it's being shipped today. Sent an email on May 19th asking where is my order and they did not respond yet. Poor customer service. Second thought of buying from them again...
This is the second watch I have bought from Watchdives and I have been delighted both times. This time, I bought a San Martin Year of the Snake blue guilloche dial. The service from Watchdives is superb. Very fast delivery and I was kept informed all the way. The watch itself is fantastic. I thoroughly endorse both the watch and Watchdives.
Watch arrived after 2 weeks - its a good watch and well worth the money. What was a really bad experience was the shipping both in China and the US. It amazes me that companies such as Watchdives will spend quite a bit of time establishing trust as a business, then hire the most incompetent shipping partner who ruines it for them. Watchdives uses 4PX who then uses BFE Corportion limited which is universally hated. I've had inaccuracies in tracking from the get go. The USPS was certainly no help either. Look, buy the watch (its great quality) and then forget totally about it.....when it eventually shows up you will be ok with it. For Gods sake, don't try to track it or make sense of the notifications. Or, pay the extra money to get fedex on it.
I had a great experience with their customer service! They answered all my questions and also sent me a spare part I requested by only charging a shipping fee of $10. Amazing customer service! I will definitely buy another watch from Watchdives. Cheers from Sydney.
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Watchdives was established in the year 2019 and mainly produce watches for well-known company, cooperating with them in accomplishing diversification. With the fast development last year, our company has become one of the most professional and competitive dive watch suppliers which is specialized in design,manufacture and sale of timepieces. After gain fame in domestic market. We begin to found watchdives.com website this year for worldwide watch lovers.See more
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