Review Time
Webahead built one website for us, we were so pleased with the service from Dan Kenyon and the design team that we had a second for a different business. During the journey of course there have been issues but Linzi McCready has been there for us at every step and we now have two fantastic websites. So pleased are we that when we needed another website we spoke to Dan again and that is now underway. Thanks guys, your support is outstanding and it is so great that we can deal with the same people, makes the process so much easier.
An amazing service from.my contact Katy Price, very informative with a great customer service, as a company nothing was to much trouble doing any amendments making sure that we were 100% happy with the website.They are always on hand to answer any question and do any amendments while the site is running.We are very proud of of amazing website so a massive thank you to Webahead and especially katy.
I’ve been a returning customer of WebAhead and paid for a rebrand, expecting a quick turnaround as previously which is why i returned. After days of silence,after payment I followed up with Mike about my pack, only to be told it would take roughly four weeks something never mentioned upfront. I had assumed once I sent everything, he’d get it done quickly like they have done previously and because of his memory I thought he would get it done quicker not a problem if he didn't because they had a reputation of being quick. Because of his mistake is the reason I found out. When I asked about a refund because I wasn't explained that there was a roughly 4 week wait before payment i got know response.I decided to check there website about there refund policy. Upon checking their own website reviews also, Which is appalling I saw this is a pattern they just take your money and they have a strict no-refund policy they don’t make clear before payment or there is a longer than normal wait time upon placing my order which they should make you aware like most.I’ve chosen to look elsewhere especialy after reading there reviews and take this as a learning curve. I found a much faster, cheaper option on Fiverr that includes SEO at no extra cost. Sharing this in good faith always check a company’s own reviews before paying even when referred I have had to learn this the Hardaway but will be going back to the person who recommended them also to aware others also on social media all platforms. The way they conduct business won’t last long.
From the very first contact with Alex, I have received professional yet down-to-earth, polite and efficient service.Alex and the team offer reassurance (to a non-tech such as me!) and know exactly what they are doing - I would highly recommend WebAhead for their design skills, customer service and value for money.I am totally thrilled and happy with my new site.....Thank You All!
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Web Design Darlington & Durham in the North East, web designers specialising in affordable Web Design, SEO & Online Marketing from our office in Darlington.
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