Review Time
Swift delivery. Fantastic quality. Gifted ourselves the little loveheart flasks, luxuriously wrapped. Gorgeous design. It is obvious that they wont leak,tried and tested by us and they are built to last and will fit into the cars cupholders. I look forward to saving up and buying our next occasion treats from you. Thank you 😃
Swift delivery. Fantastic quality. Gifted ourselves the little loveheart flasks, luxuriously wrapped. Gorgeous design. It is obvious that they wont leak,tried and tested by us and they are built to last and will fit into the cars cupholders. I look forward to saving up and buying our next occasion treats from you. Thank you 😃
Placed an order on the 15th of December (hoping to arrive by Christmas). Received dispatch email from Wedgwood same day. DPD site still says (29th Dec) they know of the order but have not received the package. I have attempted calling customer service a few times. Phone is automated answered asks to hold, then goes silent and never reaches an advisor. Have also attempted reaching the customer service on the website. When I press submit on the contact us form, I get a pop up which says 'We are sorry!We are currently experiencing technical difficulties adding this item to your cart. Please try again later.' So not able to reach customer services at all. This is shoddy for a company selling such expensive items. 7th January 26 I managed to reach customer services on the phone. They were extremely apologetic, and have resolved the issue.
You pay thousands for a crockery and get nothing in return. I can’t say a terrible service because they don’t actually provide a service! I wish I could read the reviews before I purchased . Nothing is absolutely special with their products!! Go on gumtree there is a lot of them cheap price. Absolutely disappointing. No product dimensions properly, pics never matches with the item! You have to pay hundreds for returning an item!
I have recently purchased 20 piece set of Old Country Roses due to Wedgwood Name from Canada Link however I received the shipment from US - damaged and smelly packaging and not in original clear wraps.2 dinner plate had black smudges on them, 1 cup broken, butter plates have marking visible on the back like 025, 019, 02 not sure why this is visible through glaze and most of all - did not come in individually wrapped clear bags as I have purchased another set. Customer Service is having Technical Difficulties.Awaiting for a response from them....after multiple attempts through their website.They now have responded they will review my case 48-72 hours. Very disappointed with the purchase which was a lot for the 20pcs set.Looks to me they shipped defective loose products.thanks.
Awful website - contact form doesn’t work when trying to complain. Most items have no measurements on in the product specification so you have no idea the size of anything. Those that do only have one measurement, so you have to guess the rest based on assumed proportions. Ridiculous and very disappointing considering the supposed quality.
Listened to the ceo (or someone) on radio 4 saying that we don't want to buy... well had a look; the worst website ever. In my head it's impossible to find anything & have the spec providing enough.Love decent china especially a good breakfast cup & saucer... don't bother here. Can't find anything but will try hard as it's the sale. I buy from a french brand 4 letters beginning with G.
We received thousands of pounds worth of crockery for our wedding and I was extremely disappointed that despite the plate saying England on the back, there is a sticker saying they were in fact made in Indonesia. We only selected Wedgwood because it’s supposed to be a heritage English brand.
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Josiah Wedgwood and Sons, commonly known as Wedgwood, is a fine china, porcelain, and luxury accessories company founded on 1 May 1759 by English potter and entrepreneur Josiah Wedgwood.
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