wellnatura.co.uk

3.1
3.1 Based on 42 reviews

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Average Rating

3.1

/
5

42 Reviews

5 Star
36%
4 Star
17%
3 Star
5%
2 Star
7%
1 Star
36%

Filtered Reviews

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Review Time

Lila
Took almost 3 weeks to arrive

Took almost 3 weeks to arrive, not a lot of updates as sTo where your parcel is or how long it will take. Once arrive the parcel came damaged, outer packaging all riped and hust left on doorstep, didn't even knock to actually hand over the parcel. I ordered over £200 worth of items for it to just be left outside on the door step.

3
Date of experience: Mar 12, 2025
juanigamerkpo123
This is Nijole…

This is Nijole…I had the best experience with one of Your staff (Sarah) 👏🏻So kind & helpful Lady…Thank You so much for everything You did ,Sarah😘🤝🌷I have no idea of Your position,but You deserved promotion 🙌🏻

5
Date of experience: Mar 10, 2025
Leslie
Great customer service

Great customer service. Quick, polite and professional responses to queries on email. Sarah is an amazing advisor. Product as described. Arrived within estimated delivery time. Beginning to feel benefits of the grounding mat.

5
Date of experience: Mar 02, 2025
Rosamund C.
China

Beware money back guarantee entails you returning goods to China at your cost.

1
Date of experience: Feb 28, 2025
Stan Scott
Customer support demonstrates good intentions

Their customer support is well intended and helpful, if not a bit slow. They have maintained contact with us throughout a returns process and have committed to resolve this for us.

4
Date of experience: Feb 21, 2025
Baron Scott
…grounding sheet

After having constant pain and stiffness in my hands and fingers, I slept on a full fitted sheet and within a few days my pain was 90% gone, I am now pain free after 3 weeks. I have ordered a second one for my son and can't recommend enough to anyone that will listen. I had a query about sizing for the second one and sarah was very quick responding to my emails.

5
Date of experience: Feb 20, 2025
Evan Wilson
Please be aware that this website flags…

Please be aware that this website flags up on various scam detector sites as suspicious. My experience with them has not been good. Order at your own risk and do your own research first. I wish I had!

2
Date of experience: Feb 19, 2025
Adelaide
Excellent Service.

Item arrived quickly. Unfortunately when I read the instructions I realised the sheet would not be suitable because of my medical problems. I informed the Company and asked to return for a Refund.I had a very prompt reply but was informed returning the item to Hong Kong would be very expensive. I was offered a 60%% refund which I accepted and no need to return the item which I will pa's on to someone else.Refund will be in my account in a few days. no need to return the item which I will pass on to someone who should be able to use it.The refund will be returned to my Account in a few days.

5
Date of experience: Feb 14, 2025
Oliver
We set everything up

We set everything up, then that night you could feel a slight tingle, the next morning I had less pain than the morning before.

5
Date of experience: Feb 13, 2025
Chadwick
I had a question in sizing

I had a question in sizing. I got in touch with them by email and I had a next day email reply, from Sarah who was extremely helpful. Thanks to her again.

5
Date of experience: Jan 29, 2025

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