whisky52.com

4.6
4.6 Based on 340 reviews

We're the UK's most exciting whisky discovery club and we send you an exclusive whisky each month. Join us on a discovery journey and share our favourite whiskies from around the globe. Whether you have just discovered the fascinating world of whisky or ...

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Average Rating

4.6

/
5

340 Reviews

5 Star
84%
4 Star
6%
3 Star
1%
2 Star
2%
1 Star
6%

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Review Time

Matt Wells
Excellent customer service

Great product and excellent customer service from Finlay. Although I called to cancel my subscription, Finlay was polite and courteous and processed my request efficiently. I would add that the ‘free’ bottle by paying postage should more clearly state that you are agreeing to a subscription.

4
Date of experience: Aug 13, 2025
customer
Pausing the Whiskey experience

I am now 3 bottles into my suscription and have always received a 5 star experience with customer services, deliveries and the Whiskey itself. I regularly go camping/caravanning and like a whiskey to share with friends whilst I am away. Jack explained how I can pause my suscription so I can receive less Whiskeys over the year and catch up on drinking what I have alreday received... This is great as I am in control without filling my cupboards with unopened Whiskeys. Regards Rob

5
Date of experience: Aug 07, 2025
Jazz Lalli
Fantastic customer service from julie

Fantastic customer service from julie..thank you.

5
Date of experience: Aug 06, 2025
fireatwill
Lovely whiskey and beautiful designed…

Lovely whiskey and beautiful designed bottles. Julie in customer services really knows the product, really polite and helpful.

5
Date of experience: Aug 04, 2025
RadiKal Queen Being
Slimy sales team is a red flag

What a disturbing experience. I started off trying to cancel early in July, and was persuaded to stay for a "special" single malt, at half price. Instead they charged me full price for what is nothing like that single malt they mentioned. The fact that you can only cancel by calling and speaking to a salesperson is a red flag. I've finally cancelled, even through the cacophony of them offering me a 15% voucher on my next order.

1
Date of experience: Aug 01, 2025
Luna
Really good customer service

5
Date of experience: Jul 31, 2025
Mark Sutton
Always polite and helpful on the phone.

5
Date of experience: Jul 29, 2025
Wolfgang
Customer service was very good

Customer service was very well handled, made sure i knew about the second month promo before I decided to cancel

4
Date of experience: Jul 29, 2025
Elin Rich
Great customer service

5
Date of experience: Jul 29, 2025
Reese
One of the best CSV experiences I have had

I rang through and got Julie on the phone. She was great and helped with my query, we wanted to cut our boxes down to every other month to save some money and cut down on our consumption. She wasn't pushy and gave us exactly what we needed. Thank you so much, one of the best CSV experiences I have had. :)

5
Date of experience: Jul 29, 2025

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Business Details

  • We're the UK's most exciting whisky discovery club and we send you an exclusive whisky each month. Join us on a discovery journey and share our favourite whiskies from around the globe.

    Whether you have just discovered the fascinating world of whisky or you’re a whisky connoisseur, our monthly whisky is designed to fuel your passion for flavour and to learn a little bit about what’s in your glass along the way.

    We work really closely with the distilleries to give you a behind the scenes look into their magical world and to create exclusive whiskies available only for our subscribers!

    Each box comes complete with a copy of Stramash magazine where you can learn all about what’s happening and who’s who in whisky...it's essential reading!

    For more information, see our FAQs: https://www.whisky52.com/faq

    Or if you need to get in touch then please reach out to us via https://www.whisky.com/help

    See more

  • call 01315632327
  • language https://www.whisky52.com

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