whisky52.com

4.6
4.6 Based on 340 reviews

We're the UK's most exciting whisky discovery club and we send you an exclusive whisky each month. Join us on a discovery journey and share our favourite whiskies from around the globe. Whether you have just discovered the fascinating world of whisky or ...

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Average Rating

4.6

/
5

340 Reviews

5 Star
84%
4 Star
6%
3 Star
1%
2 Star
2%
1 Star
6%

Filtered Reviews

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Review Time

Zelfe8870
Really friendly and helpful company

Really friendly and helpful company - Kate was great. Great products too

5
Date of experience: Jun 03, 2025
Abe Reed
Very friendly and very understanding…

Very friendly and very understanding whilst remaining totally professional

5
Date of experience: Jun 02, 2025
JailLow
Hayley was great and helped me with…

Hayley was great and helped me with what I needed. I don’t think I was on the phone longer than 5 minutes which includes waiting time. Appreciate Hayley asking how my day was, and still being interested in me as a customer even though I wanted to cancel, she let me know on any offers I’d miss out on just in case. She covered all basis. Great customer service and really good experience. My only note is, I would have preferred to cancel online as it’s tricky for me to find time to make phone calls because of my work.

5
Date of experience: Jun 02, 2025
Wilf
Very friendly

Very friendly, very helpful covered all the possibilities and options available to me without coming across as pushy. She got the balance just right and I respect that.

5
Date of experience: Jun 02, 2025
Nena T.
Really great experience with whisky52

Really great experience with whisky52. I spoke to Hayley from customer services over the phone and she was really lovely and sorted out my query straight away. Thanks so much :)

5
Date of experience: Jun 02, 2025
Great customer service

Great customer service, great whisky offers also.

5
Date of experience: Jun 02, 2025
Geoffrey T.
Spoke with Emma this morning

Spoke with Emma this morning, she was absolutely amazing. Super attentive, bubbly and lovely to chat to. Everything was squared away with my account quickly. Thank you for your help Emma.

5
Date of experience: Jun 02, 2025
Risa Johnson
Saga sent me a tasting a whiskey for…

Saga sent me a tasting a whiskey for 8.95. However it turns out I have a subscription! Didn’t want to subscribe, you have to call to cancel, wish cancelling was as easy as subscribing ! Could not understand the Asian accent when I tried to call ? Told off for not listening that I had points if stayed with them ?! Avoid Avoid. Edit after reply I did not receive an email stating I had signed up for a subscription otherwise I would have cancelled it.Why not just make it able to cancel on line?I’m not critical of your product, just the process.

1
Date of experience: May 31, 2025
Tammy Foster
Tricked into subscription, hard to cancel

Try it sent me an invite for tasting a whiskey for 8.95. However it turns out I have a sneaky subscription. Only found by going through the settings. An email didn't cover it. Now heres twist you have to call them by navigating through some heavy sales in work hours. Which means it's difficult to cancel. Not very happy about this and want to cancel everything immediately but can't because it's the weekend. I seem to make it this difficult so they can try and sell you on the phone and you forget because it's so inconvenient. Not cool whiskey 52! You're giving subscription services a bad name

1
Date of experience: May 31, 2025
Jonny Price
Really great service

Really great service, great whiskies, and great customer service. I unfortunately had to cancel for cost reasons, but Fraser was brilliant throughout that process, ensuring a smooth and efficient cancellation. Hopefully I'll be back one day.

5
Date of experience: May 30, 2025

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Business Details

  • We're the UK's most exciting whisky discovery club and we send you an exclusive whisky each month. Join us on a discovery journey and share our favourite whiskies from around the globe.

    Whether you have just discovered the fascinating world of whisky or you’re a whisky connoisseur, our monthly whisky is designed to fuel your passion for flavour and to learn a little bit about what’s in your glass along the way.

    We work really closely with the distilleries to give you a behind the scenes look into their magical world and to create exclusive whiskies available only for our subscribers!

    Each box comes complete with a copy of Stramash magazine where you can learn all about what’s happening and who’s who in whisky...it's essential reading!

    For more information, see our FAQs: https://www.whisky52.com/faq

    Or if you need to get in touch then please reach out to us via https://www.whisky.com/help

    See more

  • call 01315632327
  • language https://www.whisky52.com

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