white-muse-collection.com

1.5
1.5 Based on 15 reviews

...

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Average Rating

1.5

/
5

15 Reviews

5 Star
13%
4 Star
0%
3 Star
0%
2 Star
0%
1 Star
87%

All Reviews

Filter Reviews

Review Time

Janie P.
Thrilled with This Amazing Purchase!

I couldn’t be more satisfied with this purchase. The outfit is genuinely beautiful, unique, and completely stunning. Although there was a four-month wait, which was beyond their control, communication throughout was clear, honest, and reassuring. Despite some prior negative reviews, I trusted my instincts and went ahead with the purchase, and I’m so pleased I did. The quality and uniqueness of the outfit made the wait worthwhile. Thank you for such a gorgeous piece!

5
Date of experience: Dec 17, 2025
Kathleen Brooks
Beige Saree Set - Absolutely Love It!

I couldn't be happier with this purchase. The outfit is incredibly lovely, truly unique, and completely stunning. Although there was a four-month wait, which wasn't their fault, communication throughout this time was clear, honest, and reassuring. Despite some prior negative reviews, I trusted my instincts and decided to proceed with the purchase, and I'm so glad I did. The quality and distinctiveness of the outfit made the wait worthwhile. Thank you for such a beautiful piece!

5
Date of experience: Dec 17, 2025
Ælfweard Kelly
Damaged Item with No Response

I received my order recently, and the item was damaged, poorly made, and not what was shown on their website. I contacted them through email and social media with photos and details, but they never replied. When I tried to comment on their posts, they deleted my comments and hid my account so I can’t comment anymore. This has been a very disappointing experience, and there is no customer support. I’m sharing this to alert others before ordering.

1
Date of experience: Dec 12, 2025
Charly Smith
Lack of Customer Support – Damaged Item and No Response

I recently received my order, and the item was damaged, poorly made, and not at all like what was shown on their website. I reached out via email and social media with photos and complete details, but received no reply. When I attempted to comment on their posts, my comments were deleted, and my account was hidden, preventing me from commenting again. This has been a very disappointing experience, and there is absolutely no customer support. I’m sharing this to inform others before they order.

1
Date of experience: Dec 01, 2025
Christina R.
Still Waiting for My Package!

I ordered some clothes and have yet to receive my package! Do not order from them. They took my money and do not respond to emails or social media!

1
Date of experience: Oct 23, 2025
Jemmy Wilson
This Service Seems Like a Scam

This service seems like a scam. I wish I had checked their reviews before placing my order. They do not send out packages and do not respond to emails or messages. I will dispute the charges and report their social media as fraudulent.

1
Date of experience: Jun 18, 2025
Merrilyn Patterson
Avoid Ordering Here!

Please, DO NOT order from here! This is a complete rip-off! I waited two months for my order. They ignored my emails and DMs on social media. They only responded when I commented on their posts, but stopped replying when I requested a refund and to cancel my order. They insulted me, claiming their social media is not for customer support. They have zero customer support and rip off those who don’t fight back! Please don’t order; they will ignore you!

1
Date of experience: Apr 22, 2025
Anna Coleman
SCAM Alert!

SCAM - I ordered a long time ago, and the only email I received was confirming my order. It’s been a month now, and I still don’t have my package. DO NOT BUY FROM HERE.

1
Date of experience: Mar 29, 2025
BeiKeR
Don’t Make the Same Mistake I Did!

This is literally the worst. They logged me out of my account every time I tried to reset my password, and they ignored me. They won’t send you your clothes, so be cautious.

1
Date of experience: Mar 18, 2025
Manuel Ross
Terrible Customer Service – Avoid This Service!

It’s been almost a month since I placed my order, and I still haven’t received my package or any real updates. I contacted them multiple times through email and social media, and the only response was vague, stating they would 'inquire about the whereabouts' of my order. After that—nothing. No tracking updates, no resolution, just silence. I was really looking forward to these dresses, but it seems we won’t get them. It’s frustrating to spend money on a brand that refuses to communicate. If you’re considering ordering, think twice—this service doesn’t care about its customers.

1
Date of experience: Mar 12, 2025

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