Review Time
Great customer service. Quick response when i contacted them. I raised an issue that I had regarding that I accidentally mistyped something when doing my first order. I had a very quick response from Sophie who is a customer service advisor. She resolved it for me very quickly and easily. Great customer service
Excellent customer service resolved my issue very quickly the customer service representative sarann was excellent and nothing was too difficult for her. Very pleased with her customer service a Credit to your company. Top service
I received outstanding assistance from the representative. They processed a refund for the damaged item (coffee bags) and kindly included a luxury hot chocolate as a goodwill gesture. I'm truly impressed by the excellent level of customer service. I will certainly keep ordering from the company, feeling confident that dedicated staff are available to provide support. Thank you. Best wishes.
I placed an order with a service, but unfortunately it got lost during transit. I reached out to the support team on December 2nd, 2025. I was very pleased because, within just two days, a representative responded with remarkable kindness and offered me the choice to either reorder at no additional cost or receive a full refund. I was thrilled — I had never encountered such prompt and outstanding service before. Within the next two days, my new order was already on its way. Thank you very much!
I placed an order with the company, but unfortunately, it was lost during transit. I contacted the support team on December 2nd, 2025. I was very pleased because, in just two days, a representative responded with great kindness and offered me the option to either reorder at no extra cost or receive a full refund. I was thrilled — I had never experienced such quick and excellent service before. Within the next two days, my new order had already been dispatched. Thank you very much!
I ordered some sticky toffee pudding hot chocolate as a gift for my partner, as it's their favorite, but it arrived slightly damaged. I reached out to customer service and was so impressed with how easily and quickly the representative was able to sort this issue for me - thank you!
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