Name: williamhill.co.uk
Telephone: 000000000
Rating: 1.1

Al Scott Guest

Diabolical Service

Week after week I experienced logging into my account and every time the password reset email was never received. Tonight I joined the queue to talk with an advisor, I was told that I was number 1 in the queue and my wait was 13 minutes, then it went to 28 minutes and then 120 minutes, what a joke. I don't mind losing my money if I get good customer service, so now I'll go elsewhere.

Date of experience: Jun 14, 2024

Humphrey Brown Guest

1 year ago

Bad so bad just eats don't pay out eats…

Bad so bad just eats don't pay out eats 20 quid before even hitting a bonus and u get £1.30 back of a 50p bonus it's a con please be careful they don't pay out at all

Date of experience: Jun 14, 2024

Zoe Guest

1 year ago

Joined up with the free bonus spins

Joined up with the free bonus spins, didn't receive then after getting rinsed it's constantly saying internal error so can't even get on a game, absolute joke

Date of experience: Jun 05, 2024

Moe Price Guest

1 year ago

Don't want your business

Don't want your business. Constantly change goalposts on account verification. I imagine this firm is losing tonnes of money as they won't even let you use their services!

Date of experience: Jun 04, 2024

Vince Baker Guest

1 year ago

Rubbish

Rubbish! Nearly £300 in 2 days & nothing! I fully understand you don’t always win but c’mon give us something to at least play with instead of taking our money within minutes. £2 spins, got bonus twice and I’m not even getting over £20 when I’ve put on nearly £300????? Something’s defo not right. It’s 100% rigged. Shocking!!!! Beginning to think all these online sits are the same recently. Just take take take…. 🙄🙄🙄

Date of experience: May 27, 2024

XaiKaZz94 Guest

1 year ago

Joke of all jokes

Another £1100 down at £2.25 a spin.3 sets of free spins with £280. most won was £13.50.Then carried in playing another the other £820, zero spins at all and biggest win was £6.25

Date of experience: May 25, 2024

Clifton Carter Guest

1 year ago

William hill has gone down hill

William hill has gone down hill not had a win in ages. Was on the same slot as my friend at the same time he was getting bonus spins and wins I was getting 2- 20p wins. We both put £20 on he came out with £189 it took my money absaloute joke. I have been using William hill for 3 years now it was like my account was turned off. Won't be using them again. His account was winning I thought if it was paying out it does it for everyone not just individualy.

Date of experience: May 24, 2024

Edelegg Guest

1 year ago

Closed my account for no reason

William hill are the worst betting firm there is and decided to close my account because they didn't like what i said about them which are the facts. They took a deposit from one card and paid out my winnings on a different card. This is a totally unacceptable. I will never use william hill or step foot I one of there shops again.

Date of experience: May 15, 2024

malostronger89 Guest

1 year ago

I spent over an hour trying to replace…

I spent over an hour trying to replace with the assistamce of three staff, trying to add a new debit card because it wasn't possible to do so on the website. Well it also proved to be impossible with human intervention as well. Time to change bookie

Date of experience: May 08, 2024

Bettina B. Guest

1 year ago

Criminals

Criminals! They send you a promotion to get you in the shop and then it doesn't work. Staff don't even care. Obviously done to get you into the shop to lose your money. Disgrace and it just shows how badly regulated the gambling industry is nowadays!