Name: williamhill.co.uk
Telephone: 000000000
Rating: 1.1

Graham Anderson Guest

I got my my account restricted

I got my my account restricted because I was winning too often. I'm not sure if other betting sites/apps are the same, but it's very sketchy. They only keep your account active if they can make money off you, very shady.

Date of experience: Feb 01, 2024

Pixie P. Guest

2 years ago

Absolutely abysmal customer…

Absolutely abysmal customer service.Ridiculous that you cannot contact them by phone to resolve ongoing issues that have not been resolved on chat.after 30years of betting with William Hill either online or by phone I have been left with no other option than to close my account and use a different bookmaker

Date of experience: Jan 31, 2024

Dominic W. Guest

2 years ago

William Hill used to be great but…

William Hill used to be great but within the last year they have went down hill. Daily spin never allows a win and the daily scratch is now a total waste of time. It's like a new owner has come in an taken away all the things that set them apart which is a shame. Epic odds have all but disappeared which just eliminates any reason to use them as their odds are not particularly impressive. The final nail in the coffin was removing 3 or 4, which was a great promotion and replacing it with stat attack which is a major downer. My other major frustration is the clear shadow banning of people winning anything on their promotion. After a few months you will literally never win anything on bonus drop. The customer service team will pretend it's random which is ridiculous. I won on it everyday for months and now I haven't won anything for months. I have remained fairly loyal as I always liked the company but this accumulation of changes make it unlikely I will ever use them moving forward.

Date of experience: Dec 29, 2023

Lori Cooper Guest

2 years ago

Terrible site should be shut down there…

Terrible site should be shut down there customer service is impossible they cut of before you get though the phone lines are premium rate so impossible to use they let you gamble on when your self excluded don’t touch this site there casino as well never pays out I find bet 365 fair as well as paddy power but please stay away from this site should be closed down

Date of experience: Dec 21, 2023

Nena Smith Guest

2 years ago

Absolute scammers stole my money…

Absolute scammers stole my money requested a withdrawal 6 months ago still not received. Asked me to verify my account I must have sent in my driving licence/bank statement numerous times they just ignore it worst customer service I've ever experienced avoid avoid avoid

Date of experience: Dec 01, 2023

VP10 Guest

2 years ago

I have waited over 5 days for my money…

I have waited over 5 days for my money and now asked to wait 2 more days Online chat is hopeless as agent don’t know just shut the chats

Date of experience: Nov 17, 2023

Erastus Guest

2 years ago

William hill casino

William hill casino , i lost over 1k £ and never win , 2 consecutive days lost 100£ each day , don’t play here is scam 100% , bet365 paddypower virgin they give some nice win , but here you lost your money

Date of experience: Nov 08, 2023

Kent Parker Guest

2 years ago

(Not real name) Messed me around and…

(Not real name) Messed me around and still trying to get money. AVOID LIKE THE PLAGUE. Talked to others with same problem and W Hill try to avoid paying out if you are making and not losing money. Disgrace.

Date of experience: Nov 04, 2023

luisxd2005 Guest

2 years ago

Settled my winning shop terminal bets…

Settled my winning shop terminal bets as losers and then forced me to hand over my ID to settle them correctly.

Date of experience: Oct 13, 2023

Rufus Ross Guest

2 years ago

Disgusting illegal practices

Disgusting illegal practices. Gross negligence and failure to comply with regulations. Calling the police on winning customers and refusing to pay them out what they owe. Have nothing to do with this bunch of crooks.